There are newer employer reviews for Enterprise Rent-A-Car
There are newer employer reviews for Enterprise Rent-A-Car

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Run from this company!

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Management Trainee in New York, NY
Current Employee - Management Trainee in New York, NY

I have been working at Enterprise Rent-A-Car full-time (Less than a year)

Doesn't Recommend
Neutral Outlook
Disapproves of CEO
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

Pros

Trying different cars (main benefit). Good first job out of college. Learning customer service and sales

Cons

-Excessive hours (minimum is 48 hours). You wake up and sleep Enterprise. -Wearing a suit, tie and shoes while cleaning vehicles and working in business attire whether there is snow, sleet, rain or hail. Even in the summer youre required to dress this way. -Unhealthy working environment -Poor work/life balance. -Rude customers. -Promotion based purely on sales. Tenure doesn't matter. -ESQI is the only way you get promoted. This means if a customer doesn't like you for ANY reason (he didn't buy me a cup of coffee etc) you will never get promoted. That means customers constantly have the upper hand and can treat employees like dirt.. -Cult like mentality. They breed a cult like mentality. During company happy hours, all that is discussed is Enterprise. They want you to live, breathe and worship this company.

Advice to Management

Lessen hours, there is a serious talent drain in your company. 75% of your MT's are looking to quit. That's why we think of your customers and business the way you treat us. Stop selling a dream that won't come true for more than 85% of employees.

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  1. Good starter job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager in Los Angeles, CA
    Former Employee - Branch Manager in Los Angeles, CA

    I worked at Enterprise Rent-A-Car full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Teaches their employees how to deal with the public in a professional manner. Makes sure that the customers are treated with respect,

    Cons

    More job stress than it is worth especially with insurance and dealership rentals. Long hours and sub-par pay. A lot of politics to get promoted

    Advice to Management

    Pay more attention to employees suggestions and implement the good ones. Do not let cars go out from the branch with less than a half tank of fuel as this starts the rental off on a bad note.


  2. Assistant Branch Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Enterprise Rent-A-Car

    Pros

    Great people, Great Experience, Not stuck behind desk all day, Fast paced at times.

    Cons

    Work Saturday, Wash Cars in Suits.


There are newer employer reviews for Enterprise Rent-A-Car
There are newer employer reviews for Enterprise Rent-A-Car

See Most Recent

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