Enterprise Rent-A-Car

www.go.enterpriseholdings.com
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There are newer employer reviews for Enterprise Rent-A-Car

1 person found this helpful  

Not enough to make me 'completely satisfied.'

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Management Trainee in San Diego, CA
Former Employee - Management Trainee in San Diego, CA

I worked at Enterprise Rent-A-Car full-time (less than a year)

Pros

You will learn a LOT about customer service, sales, and how to make money for your business. You also get to work with (for the most part) very cool people who are around your age that you will become good friends with. You also get a very competitive training program to put on your resume. You could also make the extremely competitive environment a pro.

Cons

Not enough money. Period. They pay everyone the same, throughout the country, based on the cost of living in St. Louis. Guess what? It's EXPENSIVE to live in California. And considering you're working 50 hour weeks and doing extremely unglamorous things like washing cars, dealing with lots of crazy people who don't qualify to even rent a car, hunting cars down, and dealing with body shops and car dealerships, it's just ridiculous the little amount of money they pay you. One in a cheaper part of the country might disagree, but you'd think a multi-billion dollar (and growing) company would have a cost-of-living adjustment. They also tell you you're going to make a certain amount of money that's actually about 10 thousand dollars per year less than the reality. The number they give you in your interview is if you sell one car per month and have at least one or two employee referrals per year. And that doesn't happen. It's basically just like every other sales job where they promise you the world to get you to drink the kool-aid. Only difference here is that they pay you--although it's not much--and call it a Management Training Program. You will see there are two different types of managers at Enterprise: the ones who are smart and legitimately good at what they do and have worked their way up quickly, and then the ones who are almost incompetent and don't have anywhere better to go (and have drank the kool-aid) who just stick around until eventually they get promoted because there's nobody better than them at the time. Also, it turns into a very high school-ish atmosphere, where everyone is dating everyone because, well, you're spending the vast majority of your time at work, when you work at Enterprise Rent-a-Car.

Advice to ManagementAdvice

Well there's not much management can do about the amount of money they pay their employees as it is set by corporate in St. Louis, and there's also not much they can do about the job. Manager's hands are tied.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

3527 Other Employee Reviews for Enterprise Rent-A-Car (View Most Recent)

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  1.  

    Good part-time job...not much else.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PT Service Agent in Birmingham, AL
    Current Employee - PT Service Agent in Birmingham, AL

    I have been working at Enterprise Rent-A-Car part-time (less than a year)

    Pros

    Great co-workers, you get to drive the newest cars, work isn't complicated, great branch managers, great to work outside when the weather is nice, hour lunches, laid back atmosphere.

    Cons

    Overworked and seriously underpaid for the amount of work you have to do, some assistant managers can be a bit much and some area managers can be down-right nasty. You have to clean up some really nasty stuff sometimes, you have to work outside when the weather is poor and if you go on as a full-time service agent, you'll literally be worked into the ground.

    Advice to ManagementAdvice

    Pay your people better! Especially your Service Agents! Seriously, without them, your business would be ruined. Pay them better for the amount of work they do, and stop working them into the ground!

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    You will be worked to the bone, but learn how to run a business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Los Angeles, CA
    Current Employee - Assistant Manager in Los Angeles, CA

    I have been working at Enterprise Rent-A-Car full-time (more than 3 years)

    Pros

    -Great Experience
    -Truly learn how to run a business
    -Learn how to manager others
    -Learn how to deliver excellent customer service & sales

    Cons

    -Approximately 55 non flexible hours a week
    -Low pay for the work we do, and how much money we generate for the company
    -The higher you get (assistant manager and above) the further you may have to move with little notice
    -Corporate cutting higher level positions, making moving up harder
    -Dealing with the general public

    Advice to ManagementAdvice

    Bring back the fun to Enterprise, the only reason we put up with terrible hours and low pay for how hard we work is because of the people we work with, and #2 because of the benefits, lately all of our budgets have been slashed and instead of encouraging employees with promotions, we are threatened (collectively) with termination.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Enterprise Rent-A-Car

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