There are newer employer reviews for Enterprise Rent-A-Car

Helpful (1)

Not enough to make me 'completely satisfied.'

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Management Trainee in San Diego, CA
Former Employee - Management Trainee in San Diego, CA

I worked at Enterprise Rent-A-Car full-time (less than a year)

Doesn't Recommend
Neutral Outlook
Disapproves of CEO
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

Pros

You will learn a LOT about customer service, sales, and how to make money for your business. You also get to work with (for the most part) very cool people who are around your age that you will become good friends with. You also get a very competitive training program to put on your resume. You could also make the extremely competitive environment a pro.

Cons

Not enough money. Period. They pay everyone the same, throughout the country, based on the cost of living in St. Louis. Guess what? It's EXPENSIVE to live in California. And considering you're working 50 hour weeks and doing extremely unglamorous things like washing cars, dealing with lots of crazy people who don't qualify to even rent a car, hunting cars down, and dealing with body shops and car dealerships, it's just ridiculous the little amount of money they pay you. One in a cheaper part of the country might disagree, but you'd think a multi-billion dollar (and growing) company would have a cost-of-living adjustment. They also tell you you're going to make a certain amount of money that's actually about 10 thousand dollars per year less than the reality. The number they give you in your interview is if you sell one car per month and have at least one or two employee referrals per year. And that doesn't happen. It's basically just like every other sales job where they promise you the world to get you to drink the kool-aid. Only difference here is that they pay you--although it's not much--and call it a Management Training Program. You will see there are two different types of managers at Enterprise: the ones who are smart and legitimately good at what they do and have worked their way up quickly, and then the ones who are almost incompetent and don't have anywhere better to go (and have drank the kool-aid) who just stick around until eventually they get promoted because there's nobody better than them at the time. Also, it turns into a very high school-ish atmosphere, where everyone is dating everyone because, well, you're spending the vast majority of your time at work, when you work at Enterprise Rent-a-Car.

Advice to Management

Well there's not much management can do about the amount of money they pay their employees as it is set by corporate in St. Louis, and there's also not much they can do about the job. Manager's hands are tied.

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  1. Helpful (3)

    Thought I found a great opportunity - was just swindled instead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Manager in North Chicago, IL
    Former Employee - Branch Manager in North Chicago, IL

    I worked at Enterprise Rent-A-Car full-time (more than 5 years)

    Pros

    Fun people to work with for the most part. Learned a lot about running a business that I didnt learn in college.

    Cons

    Was promised all kinds of money and unlimited career advanacement - a "you get out what you put into it" sort of thing. Gave it my all and quickly advanced, only to find out that it doesnt matter what you do, how many hours you put in (an average of 60 a week for four years!), how much you sell (yes, dont let them fool you - this is a sales job), it is all a popularity contest and if you make too much money, they simply switch you to another store and give you a smaller commission percentage, or change your quotas to be so unattainable that they can fire you in 90 days. Oh - and if you dont go out and drink with the crew or flirt with upper management 0 married or not - forget it! At the end of the day, the only people getting rich here are the members of the family who own this company and their friends who won the popularity contest.

    Advice to Management

    Practice what you preach instead of screwing with peoples checks and lives and trying to lure young people into working their fingers to the bone for you under the ruse of an overgrown frat party.

  2. Great Company, Enterprise wasn't for me

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee in El Paso, TX
    Former Employee - Management Trainee in El Paso, TX

    I worked at Enterprise Rent-A-Car full-time (more than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Great learning experience at Enterprise

    Cons

    Hours were long, and schedule varied drastically day to day

    Advice to Management

    Set schedule

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