There are newer employer reviews for Enterprise Rent-A-Car

Solid Customer Service Training

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative in Saint Louis, MO
Current Employee - Customer Service Representative in Saint Louis, MO

I have been working at Enterprise Rent-A-Car full-time (more than 5 years)

Pros

Mission and Values are entrenched in training and engrained in corporate structure daily. Great place to cut teeth if you plan to train, develop or manage people. Routines are easy to follow.

Cons

Routines are easy to follow but change constantly before a measure of success can be calculated, change is more of the routine than the regarded issues the change attempts to address.

Advice to ManagementAdvice

Reward systems are good but incentives that amount to real tangible values like raises above 3%. I would also suggest the return of regularly scheduled staff meetings instead of email, and the intranet's version of social media as a way to communicate policy change. Enforcing, understanding and feedback from and about rules requires human interaction.

Recommends
Neutral Outlook
Approves of CEO
reviews filtered by
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  1. Great Company for a few years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Enterprise Rent-A-Car full-time

    Pros

    great management trainee program, great for someone fresh out of school

    Cons

    The company has created a culture that people can not do enough. You can have incredible numbers and it is what are you doing for me now. They are creating a culture that makes people cheat to look like all-stars.

    Advice to ManagementAdvice

    Help your people get promoted stop holding them back because you want to succeed

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. Enterprise Rent-A-Car has a great training program!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vehicle Repair Manager in Miami, FL
    Former Employee - Vehicle Repair Manager in Miami, FL

    I worked at Enterprise Rent-A-Car full-time (more than 5 years)

    Pros

    Good career path and upward mobility

    Cons

    Work life balance needs to improve

    Advice to ManagementAdvice

    Value your hard working employee's

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Enterprise Rent-A-Car

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