Enterprise Rent-A-Car

  www.go.enterprise.com
  www.go.enterprise.com
There are newer employer reviews for Enterprise Rent-A-Car

 

A great company to experience the pros and cons of corporate America

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Management Trainee in New Orleans, LA
Current Employee - Management Trainee in New Orleans, LA

I have been working at Enterprise Rent-A-Car full-time (more than an year)

Pros

This company is great for a recent college grad looking to gain experience to add to a resume. You learn how to operate all aspects of a business including budgets and customer service. The main lesson that will be learned is how to work with different personalities and being able to stay true to who you are no matter what situation may come about.

Cons

In the interview they tell you the amount of hours you will work a week but that isn't fully understood until you begin working. You will be working between 47-52 hours/week, unless you get another email from corporate telling of a "work-life balance" and your hours will be cut again. The level is stress in this position is absolutely ridiculous, from the first customer with a major complaint at 7:30 am to being cursed out by a customer behind their misunderstanding of the rental process. There is NO COMMISSION, and employees aren't appreciated by upper management. Some of the expectations are impossible to meet and all of the work that is assigned is almost impossible to complete in one day as well but you must find a way to do it with a smile or risk being written up.

Advice to ManagementAdvice

Show appreciation to employees more often and give more opportunities for networking outside of happy hour. Give more help in the branch and don't expect miracles when an office is understaffed or hire more help. Lastly, upper management needs to understand that in some areas of the country the ESQI and Sales #'s will not balance out it's either going to be one or the other but not both especially if you are in an area where damage done to cars is a daily event and ESQI survey calls are given to the majority of customers with unsolvable issues

Recommends
Neutral Outlook
No opinion of CEO

3165 Other Employee Reviews for Enterprise Rent-A-Car (View Most Recent)

Sort: Rating Date
  1.  

    Lack of care

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee in Renton, WA
    Former Employee - Management Trainee in Renton, WA

    I worked at Enterprise Rent-A-Car full-time (more than an year)

    Pros

    Good company out of college

    Cons

    You are easily replaceable and management doesnt hide it.

    Advice to ManagementAdvice

    Invest and care

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    my job

    Current Employee - Sercive Agent in Evansville, IN
    Current Employee - Sercive Agent in Evansville, IN

    I have been working at Enterprise Rent-A-Car part-time

    Pros

    flexible schedule, access to new cars

    Cons

    part of the "team", but treated like second string

There are newer employer reviews for Enterprise Rent-A-Car

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