There are newer employer reviews for Enterprise Rent-A-Car
There are newer employer reviews for Enterprise Rent-A-Car

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Enteprise just keeps getting better every day!

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Human Resources in Waukesha, WI
Current Employee - Human Resources in Waukesha, WI

I have been working at Enterprise Rent-A-Car full-time (More than 10 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

I love the fact that Enterprise is family-owned and privately-held. It seems we're expanding every day into new cities, countries and even new ventures!

Cons

Unfortunately there are a lot of people out there that like to rip on big companies...and working with the public can subject you to negative comments in the social media. BUT there are so many more WONDERFUL aspects that they far outweigh the negative.

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  1. Low Pay for Lots of Work and Old DOS-Based Systems

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC

    I worked at Enterprise Rent-A-Car full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good trainer, supportive classmates, decent medical benefits.

    Cons

    Roadside assistance position had horrible shifts to choose from; you'd be working every Saturday and Sunday, with hours akin to 3 to 1130 pm, with say, Wednesday and Friday off. The company expects you to navigate between 10 and 12 different systems throughout the day-nothing is integrated, and each branch of the company uses different DOS based systems for log in and vehicle availability. The amount of documentation that is expected for each call is silly and redundant, and the turnover rate is high. In my training class alone, 4 people dropped out by the fifth week, out of 18 original classmates. Oh, and the company discourages ever using the "hold" button on the phone, even though the calls will typically be 10 minutes or longer.....

    Advice to Management

    Pay a higher hourly wage-$12 an hour is not enough for the requirements of this position. When posting this job online, be specific about the AS400 systems and the number of systems the employee is expected to learn.


  2. it was not a bad job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in San Mateo, CA
    Former Employee - Customer Service Representative in San Mateo, CA

    I worked at Enterprise Rent-A-Car part-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    customer services ” transportation services on hands

    Cons

    lot of driver and pick up customer

    Advice to Management

    none


There are newer employer reviews for Enterprise Rent-A-Car
There are newer employer reviews for Enterprise Rent-A-Car

See Most Recent

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