Epicor Software

www.epicor.com
There are newer employer reviews for Epicor Software

3 people found this helpful  

Working for Epicor

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Project Manager in Dubai (United Arab Emirates)
Current Employee - Project Manager in Dubai (United Arab Emirates)

I have been working at Epicor Software full-time (more than 3 years)

Pros

Global US Centric Organisation
Flexible working Hours
Excellent Community to work in
Good Job Transfer Potential

Cons

Below Par Salaries
Commission Plans which are hard to achieve due to variables that are thrown in at last minute.
Poor Training Program

Advice to ManagementAdvice

Remove Commission plans that are tied to Revenue. Product issues hit us hard where revenue recognition is concerned therefore most team members dont get their commissions for issues they have no control over.

Too many levels of management which dilutes the objectives and strategy set out by the organisation. We need more operationational managers rather than 'think-tanks'.

Recommends
Positive Outlook
Approves of CEO

246 Other Employee Reviews for Epicor Software (View Most Recent)

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  1. 2 people found this helpful  

    Retail - poor treatment of services group, very poor exec management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Services
    Current Employee - Services

    I have been working at Epicor Software full-time (more than 10 years)

    Pros

    There are some great people working in the services group in Newburgh and Montreal

    Cons

    Very poor development and integration of products. Services group is constantly held accountable for the poor performance of development by giving free of charge hours to the customer. In turn they are punished by not receiving bonuses because of this. Bonuses are only based on billable hours not performance. Salary is the same. No accountability in dev or management for the delivery of consistently poor products. Management changes every 6-12 months and is not consistent. The same managers are just shuffled around, no improvement. Extreme favoritism by management to some individuals so they will not get FOC projects. Services is punished for helping customer support, this is not considered approved non-billable time and doesn't count to bonuses. This leads to poor customer care.

    Advice to ManagementAdvice

    Clean up your development dept, the same problems have existed for years. Reward people for their work not billable hours determined by someone else.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Fed Up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Epicor Software

    Pros

    Pay cheques come regularly. They have not found a way yet to eliminate all of our benefits. It could be worse, but things are pretty bleak.

    Cons

    Management cares only about utilization. No chance for career advancement. no career model - only inquiries about utilization.

    Advice to ManagementAdvice

    You know perfectly well what you are doing to the employees. Let's not play games here.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for Epicor Software

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