Equifax – “Not the place it use to be.”

Pros

Flexible place to work. Availability to telecommute. Good pay and benefits.

Cons

Senior management takes a short term view of things. They make decisions in a bubble without getting input from the people who actually have to do the work. Decisions are made and no differing opinion is tolerated. Too much outsourcing of work, senior management believes what we get from the outsourcing groups is great, while those of us in the trenches know that most of it is terrible and of low quality.

Advice to Senior Management

Invest more in your workers who have the knowledge about how the business actually works. Take a more long term approach to retaining workers who have this knowledge.