Equinox Fitness
2.8 of 5 171 reviews
www.equinox.com New York, NY 5000+ Employees

171 Employee Reviews (View Most Recent)

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6 people found this helpful  

Pays like McDonalds with ridiculously high standards

Front Desk MOD (Current Employee)
New York, NY

ProsFree gym membership and clean place to work out.

ConsEverything else!
-They treat employees so poorly. When i worked there from 2006-2008, they had at least two pending lawsuits from former employees.
The pay for front desk is $8 and hour. They do not care about you one bit. Their members are absolutely everything to them. Getting more memberships and pleasing their members. You work long hours, no days off (open 365) and the standard of excellence is super high. They test you, train you, and "shop" you (having higher ups call you pretending to be a client to see what you say).

They have high left rates. Someone is always coming in and stealing and it's up to the front desk to be perfect and fight crime, check 1,000 people in, don't keep a potential member on hold for over 4 seconds and take spa appoints. Don't mess up because they are all watching.

Beware, you will get fired EASILY. They have the highest turn-over I've ever seen in a company. Their standards are high and if you fail to meet them, you're out! My guess is that if they put more time into employees and treated them better, they would perform better over time. Almost everyone I knew the 2+ years I worked there got fired between 2 weeks to 3 months. I ended up resigning as I couldn't take the stress anymore.

Good luck if you're applying for this job. You must be desperate.

Advice to Senior ManagementThey'll never read this because they don't care about their employees so what's the point?

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Cutting edge, competitive company

    Anonymous Employee (Current Employee)
    Palo Alto, CA

    I have been working at Equinox Fitness

    Pros: Growing company , current, values group fitness Cons: Growing into big cooperation with less value for individual employees Advice to Senior Management: more communication and transparence, strategizing career advances for employees, more… Yes, I would recommend this company to a friend More
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • No Opinion of CEO

    1 person found this helpful  

    Unlimited Potential...Unlimited Renewals

    Trainer (Current Employee)
    Chicago, IL

    I have been working at Equinox Fitness

    Pros: Hitting monthly and biweekly bonus is a joke to do...so… Cons: too many trainers work there..... Advice to Senior Management: Maximize monthly revenue by filling up your tier 3 and tier 4 trainers schedules completely before passing leads… Yes, I would recommend this company to a friend More
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