Equinox Fitness

www.equinox.com
There are newer employer reviews for Equinox Fitness

 

Administrative Assistant

Current Employee - Anonymous Employee in New York, NY
Current Employee - Anonymous Employee in New York, NY

I have been working at Equinox Fitness

Pros

Great company to work for

Cons

No cons to discuss at this time

219 Other Employee Reviews for Equinox Fitness (View Most Recent)

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  1. 5 people found this helpful  

    Pilates? Think Long and Hard before working here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pilates in New York, NY
    Former Employee - Pilates in New York, NY

    I worked at Equinox Fitness full-time (more than 3 years)

    Pros

    Nice studios
    Diverse group of instructors
    Discounted membership for Spouse or Partner
    Nice club to work out in

    Cons

    When you are offered the Pilates Coordinator position they say that it's part time. Ha! It's full time and you're told "whatever it takes to make goal". It doesn't matter if you are understaffed or membership is down. Here's the kicker you do management duties but they don't call you that. You will also make 10-12 dollars less than the Training Managers. Never mind the fact that you've done over 700 hrs just to get your certification. You will get paid 925.00 each pay check for Coordinator in addition to your training hours. However you can't train that many clients because you will be doing admin. work and scheduling for all the other instructors. Your training rate is 46.50 for a private while the training managers for personal training will be paid 56.00 per hour and 52.00 per hour. As far as instructors rates go it's 30.00/hr for Junior, 37.00 for Mezzo, and 42.00 for Senior. You will be expected to do emails, and front desk hours and "events" to increase Pilates visibility for a mere 8.00 per hour. You will be asked to email members who never did their comps in the hopes they will buy. You will have to do monthly projections saying what how many people you think you'll convert. If you are willing to hustle to get clients than you will be fine.

    Advice to ManagementAdvice

    Take Pilates seriously. There are forums and all kinds of education for personal trainers but the only thing Pilates gets are sales meetings.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 6 people found this helpful  

    It was a love / hate relationship with my job at Equinox

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Membership Advisor in Greenwich, CT
    Former Employee - Membership Advisor in Greenwich, CT

    I worked at Equinox Fitness full-time (more than 3 years)

    Pros

    The upside is, if you are a truly great salesperson, you will get a lot of enjoyment out of selling a great brand that you believe in. You get to workout for free, as you will get a free membership to all the clubs. You get amazing discounts on everything in the clothing shop as well as the health spa. Great ways to sell more product by knowing how to sell it by personal experience. The shop sells more because members can see what it looks like on, by you wearing it to work. The atmosphere is a fun one! There are great people who work there and the music is always playing great tunes, even BEFORE you hear them on the radio.

    Cons

    The challenges are, that once you have sold memberships for that particular month, management doesn't allow you that extra time with your members to properly "on-board" them. So you feel as if you have created a nice connection with this person and were there every step of the way, until they joined and then you were off trying to get more sales for the next month. It is a bad business plan. You create a trust with this person and then you just cannot spend time with them. There are a lot of times when the "rules" are changed all of a sudden for that particular sale. One person can "give" this with membership or sell a certain way, while others cannot do the same. Management has you create a lot of broken promises just to get the sale. You will get a lot of the management saying "you are the best, you are the hero, you are our best salesperson here!" Yet, the next month, if you don't have a sale right away, it turns into "what are we doing wrong here, why did you do it this way, have you called the person, let's sit down and practice" It is the most bizarre way to manage. They manage by fear rather than by praise

    Advice to ManagementAdvice

    My advice would be to hire someone where there only job is the on-board new members. Almost like a concierge, you introduce this person during your walk-through and the member knows that if there are any questions they have, no matter how big or small, they can go to this person to help them. Management certainly doesn't have the time to do that with all the new members from month-to -month. Goodness knows Equinox has the money to hire this kind of person. Change up the old school management style. Management now is taught to manage based on fear, rather than manage based on praise. I truly believe you will have a much happier employee that way, and in turn, a happy person will produce more. Keep the rules the same always as far as salespeople and the "up" system. That can create a lot of animosity with the sales team when one is favored more than another. The management always favors one over another and I have been in th favorites chair and it doesn't feel good because you just know it's wrong to your teammates. Also, with all the money that Equinox has, they should reconsider how much they pay their salespeople. You put in at least 50+ hours a week and the pay structure should mirror that. The exceptional sales people should get more commission per sale and all should get more commission period. Also on a one year contract that you reactivate after a year, the commission should be the same as a new sale.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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