186 Employee Reviews (View Most Recent)

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1 person found this helpful  

Good News doesn't travel fast? Where are all the happy people?

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Sales Agent  in  Rocklin, CA
Current Employee - Sales Agent in Rocklin, CA

I have been working at Esurance

Pros

Esurance is a "dot.com" which means they need staff available in nearly all departments 24 hours per day. For the most part, this allows employees to find and work a schedule that fits their needs to reach the best work/life balance. I currently am enrolled in 12 units of Upper Division business courses working towards two Bachelor Degrees and am able to work 40 hours a week while earning career type salary. Esurance is always trying to find innovation within the industry and within the company and have an open door policy for suggestions. The suggestions are heard and the good ones are implemented. Oh and did I mention that they are paying for my school?

Cons

Well, related to the upside of working for Esurance I think it would be fair for me to say that you do need to put in some time at whatever schedule you are hired for before receiving your most desired shift. At least in my department (Sales) that is how it works. If you leave the company within one year of being reimbursed for tuition you must repay the tuition that you were reimbursed for within that time. Seperately from my "best reasons", if you are a person not accustomed to a work environment that changes constantly, even sometimes monthly, then this is not the place for you. Because they try out alot of different ways to conduct business, there are always numerous projects starting up and getting shut down so you need to be mentally flexible.

Advice to ManagementAdvice

Please continue to communicate as you have been with regard to changes to the Company. Please continue to listen to and implement suggestions from all employees.

Thank you for offering me a job and coming into my life at a time where I was in dire need of employment and rescuing me from another dotcom facing it's second bankruptcy filing and actually closed on my second day in New Hire Training.

I'm coming up on my 2-year anniversary and depending where you can take me after I am finished with school I very well may work my entire career for your company. I'm very satisfied.

Recommends
Approves of CEO

Other Reviews for Esurance

  1. 4 people found this helpful  

    You can do better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Software Engineer  in  San Francisco, CA
    Former Employee - Software Engineer in San Francisco, CA

    I worked at Esurance

    Pros

    The best reason to work here is brand recognition. Outsiders are familiar with the company and see it as a high profile place to work. In addition, they pay an average salary and they always have positions to fill. If you can insulate yourself from management you can actually get things done and acquire some pretty good experience. For the most part the people are good and reasonable to work with. The ones that have been there a while have learned to cope with the environment and shield themselves from the issues, but it is not for the easily frustrated.

    Cons

    There is very little job satisfaction. You have to work very hard for a very average salary. The management style is very authoritarian and top down. Lots of whip cracking and little real leadership. In that sense their behavior is very predictable. This is reflected in their extremely high employee turnover rate. In addition, promotions are somewhat undesirable here. Management sets expectations without gaining consensus. This results in a constant death-march culture. Everything is late, over budget, and of poor quality. Many meetings are not discussions, but very unproductive and nasty fights between hard nosed insurance people. The strongest personality always wins rather than the best idea.

    Advice to ManagementAdvice

    Reward strong ideas rather than strong personalities. Make decisions by consensus and have schedules reflect reality. Adopt the idea of constant improvement rather than building up endless technical debt.

    Doesn't Recommend
    Disapproves of CEO
  2. 3 people found this helpful  

    Do not join this company if you are looking to move forward quickly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Not Claims  in  Rocklin, CA
    Current Employee - Not Claims in Rocklin, CA

    I have been working at Esurance

    Pros

    Esurance is a pretty "green" company, however, remember every company uses more paper than it should. They allow you to donate $2,500 each year and they will match that, to charities of your choice (mostly 501(c)3's). They also have a couple of opportunities throughout the year for you to donate your time.

    Cons

    ZERO ability to move forward (unless you are in claims and then you are overworked). They hire people from outside of the company that have already done the job they are hiring them for. Forget them hiring within the company and training you. Training is practically non-existant and very "do it yourself". Many people in the company are making lateral moves because they can't stand their job.

    Advice to ManagementAdvice

    Train your staff. Give them the ability to move forward in the company. Set career paths. Don't just say you are going to do this, DO IT. Research shows, if you don't invest the money to keep the employees you have then you are wasting up to 7 TIMES THEIR SALARY trying to find a replacement for them and train them.

    Doesn't Recommend
    Disapproves of CEO
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