Esurance

  www.esurance.com
  www.esurance.com
There are newer employer reviews for Esurance

2 people found this helpful  

Growing pains

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Insurance Sales Agent in Phoenix, AZ
Current Employee - Insurance Sales Agent in Phoenix, AZ

I have been working at Esurance full-time (more than an year)

Pros

They have worked on the work life balance in the Sales department. You a guaranteed a commission even without hitting qualifiers. There is potential for growth for the right individual. Majority of people are nice and will help wherever possible. Great first insurance job. No cold calling.

Cons

There is not as much overtime as there was in the past. The compensation plan works well only if you can cross sell all products of insurance. Majority of the partner products cannot be sold by the basic sales agent, it must be passed over to another agent. Management is only concerned about conversion and sales per day, not about quality unless there is a problem. Management does little to address the individual concern, instead they quote research as if that is the only fact to take into account. No uniform policy. Some management will say one thing, others will do the opposite. I have had arguments with management about processes and after a month of bantering the manager admitted they were wrong. No kickback on renewal business. Your book resets at the beginning of every month.

Advice to ManagementAdvice

Recognize the potential your employees have and allow them to grow. Do not sidestep questions with complicated answers. Instead of focus groups of five to ten agents, allow for more agents so that a broader scope can be discussed. The new comp plan of $7 a policy is not enough to keep people motivated.

Recommends
Neutral Outlook

201 Other Employee Reviews for Esurance (View Most Recent)

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  1. 3 people found this helpful  

    Good place to learn but not good for a long career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Esurance full-time (more than 5 years)

    Pros

    Good place to learn. Learn and move on.

    Cons

    Very political. Everyone is always scared of making a mistake and afraid of being blamed by someone in the senior management.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    The negative reviews are pretty accurate. There are better companies out there to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Esurance full-time (more than an year)

    Pros

    People are nice
    Atmosphere is laid back for the most part
    Casual dress code

    Cons

    NO clear expectations are set, however they do push numbers.
    NO real training.
    Overwhelming workload, almost everyone works late.
    You are expected to come in on weekends to catch up if you are behind, and they give you "holidays" off. However, if you work in the claims dept you will still get claims assigned to you whether you come in on the holiday to work or not. NO extra day pay is offered for your time. Yet it is made pretty clear that is required to work at least one holiday.
    No real life work balance

    Advice to ManagementAdvice

    Offer employees an extra days pay for the holiday time they work. Set clear expectations.
    Train everyone on the systems not just the ones without claims experience.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Esurance

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