There are newer employer reviews for Esurance
There are newer employer reviews for Esurance

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Helpful (1)

Not Bad.. Could be better

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Analyst in San Francisco, CA
Current Employee - Analyst in San Francisco, CA

I have been working at Esurance full-time (More than a year)

Doesn't Recommend
Positive Outlook
Doesn't Recommend
Positive Outlook

Pros

good location, flexible work schedule

Cons

unreasonable work load, unrealistic goals

Advice to Management

Quit over paying Network Engineers, Database Admins they are a dime a dozen. Their job is relatively same at any Company. Management needs to look at what positions require specific knowledge and experience. These individuals are irreplaceable primarily Data & Business analyst. To fill a Data analyst position management will interview 20-30 people before someone is hired. Network Engineer positions are filled after a couple interviews. Yet they make a significantly higher salary.

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  1. Helpful (1)

    Great career option IF you are very punctual.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Sales Agent in Tampa, FL
    Former Employee - Insurance Sales Agent in Tampa, FL

    I worked at Esurance full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    - Large bonus payouts and adequate base pay - Excellent benefits from DAY ONE (Health, dental, vision, and life insurance) - Overtime is 1.5x base pay, with occasionally available "critical" overtime that pays more and factors in bonus payouts - Selling more than 249 policies per month (easily do-able if you're talented) will get you $18 per policy sold (last verified 3/2013) - Great growth opportunity (moving vertically OR horizontally) - Company growing 200% annually - High school diploma only required for sales agents - No prior experience required (though preferred) for sales agents (hiring staff looking for certain temperaments and character traits reflecting confidence and competitiveness) - Industry-leading sales training program (Care Sell Quote Close) - Great company culture lends to finding talented employees OR training them to be talented if required - Casual dress code, especially if you're a top performer - Off-season, "flexing" your schedule means substituting hours for other hours within the same week (pending availability and company-wide down time). Flexing is not usually available during peak season but can be at certain times. - Prepaid time off which accumulates and can be setup adjacent to voluntary-time off and a "flexed" schedule (see above)

    Cons

    - Strict punctuality requirements in spite of excellent job performance in other areas (maximum 5 minutes late on any given day, 5 minutes + 1 second will earn a half an "occurrence" point) - Rigid discipline system ("Occurrence Points") escalates quickly and resets very slowly - Demanding / shifting job schedule that ALSO gives monetary incentives for electing to work long hours and basically not having time for other aspects of life such as family and social time - Strict break/lunch times tracked by logging in and out of the phone system which receives inbound sales calls. You're always receiving calls until your scheduled breaks and can rarely take another 5 minute to gather yourself for the next call without being penalized. If you log back into the phones more than 3 minutes late OR early from your scheduled times, your manager will have a talk with you - Desired work schedules are bid on and awarded according to work performance. This company will not give you the flexible hours you want if you're not selling policies like hotcakes. - Monthly salary varies seasonally (Same with all insurance commission jobs) - After training and a 1 month grace period, sales agents must meet bonus eligibility requirements (by meeting or exceeding a specific average number of sales per day, and meeting or exceeding a specific sales made per calls received ratio) or face disciplinary action (see above).= - Bonus eligibility is based on company-wide sales number means that change monthly and are being made more stringent in order to increase company-wide sales - Penalties for being late and not meeting sales bonuses are escalated using the one and the same "occurrence" points system

    Advice to Management

    Ease-up on the strict "by the second" punctuality requirement, and separate the discipline for not meeting sales numbers from discipline for not being on time. Also, perhaps give employees the option of partial or no bonuses instead of getting occurrence points at all. Allow points to reset a little quicker than the SEVERAL MONTHS period which easily allows the number of points to escalate. I was great at my job and loved it, and I can't see how after 4 months of working, and given how many policies I sold, I no longer work there and was never more than 20 minutes late and altogether less than 8 times late in all, with less than 10 minutes being the average.


  2. Helpful (1)

    Very low budget Job!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Sioux Falls, SD
    Current Employee - Sales in Sioux Falls, SD

    I have been working at Esurance full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Fellow Employee's are great. Get paid on time

    Cons

    Sales Management has no experience, do not for one second think they are there for you. Culture is terrible, say one thing actions show another. Any company that has to repeatedly tell you how great a place it is to work, there is something wrong.

    Advice to Management

    You have some very unhappy employee's, and have stripped them of all loyalty you may have had.


There are newer employer reviews for Esurance
There are newer employer reviews for Esurance

See Most Recent

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