There are newer employer reviews for Esurance
There are newer employer reviews for Esurance

See Most Recent

Helpful (1)

Best call center I have ever worked at

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service in Sioux City, IA
Current Employee - Customer Service in Sioux City, IA
Recommends
Positive Outlook
Approves of CEO

I have been working at Esurance full-time (Less than a year)

Pros

Allows me to work from home, does not have a handle time, and best of all the customer is the most important thing to the business and Esurance always puts them first.

Cons

I have not come across any cons

Advice to Management

No advise they are doing a wonderful job. It is nice to work somewhere that you are treated like a person not a number

Other Employee Reviews for Esurance

  1. Helpful (1)

    I have been here for 9 years and love it.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Processing Associate in Sioux Falls, SD
    Current Employee - Processing Associate in Sioux Falls, SD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Esurance full-time (More than 8 years)

    Pros

    benfits: medical, dental vision and 401 K. Shift flexiblity. The option to work from home and friendly people. casual dress code. Options to advance to magament or transfer to other departments within Esurance.No outbound sales calls. Tuition reimnursement and insurance sales licensing available. Weekend shift diffential and holiday pay.

    Cons

    Most positions are phone center and you may have to speak to angry people. Occasionally you will have to work holidays or weekends,

    Advice to Management

    I have no complaints.


  2. Helpful (1)

    Interesting work, great people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Esurance full-time (More than a year)

    Pros

    Every day I learn something new and am constantly being challenged. My colleagues are fantastic and amazingly smart. The company is very socially conscious and encourages volunteering. There is rarely a need to work outside of business hours.

    Cons

    Very little opportunity for advancement. Training is a priority but budgetary constraints make it very difficult to actually participate in training that would best support one's career.

    Advice to Management

    Better recognize the contributions of employees in various ways. Provide easier access to training and conferences, as well as encourage the participation of your direct reports.


There are newer employer reviews for Esurance
There are newer employer reviews for Esurance

See Most Recent

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