Esurance

  www.esurance.com
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184 Employee Reviews (View Most Recent)

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2 people found this helpful  

A lot of work…a lot less appreciation.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Senior Network Engineer  in  San Francisco, CA
Current Employee - Senior Network Engineer in San Francisco, CA

Pros

The company is growing fast right now so as long as you are not screwing up there is job security..at least for the IT department. There are a lot of talented employees that are good to work with and get the job done in spite of obstacles.

Cons

Micromanagement by mid level managers. Take a new idea to your manager and the answer is “we don’t do it that way”..the same idea when presented to your manager from their manager is the “best thing” and why aren’t we doing it?
Overworked. No regard for your personal life when scheduling work. The new Work/Life balance project implemented over the last year basically just adds to your workload. They bring food in so you can work at your desk and thus get more work out of you.
Lack of assessment and planning. Projects are implemented at a very fast pace without needed planning and testing. Works sometimes but other times it waste a lot of time and brings a negative outlook to the environment.
People are treated as 2nd class resources. No recognition from management of a job well done. “Merit” raises, for the most part are just cost of living allowances and are handed out at the same rate for everyone. Job reviews are non-existent other that the self review which is required 2 times a year and then not mentioned or brought up in your manager’s review of you.
Career development is nonexistent unless you are a “yes” man. Esurance has grown and succeeded “in spite” of these managers not because of them. Find a way to hear from the employees without the employee feeling like it will affect his/her job. Slow down and do it right.

Advice to ManagementAdvice

Everything good needs time. Don’t do work in a hurry. Go into details; it pays in every way. Time means power for your work. Mediocrity is always in a rush; but whatever is worth doing at all is worth doing with consideration. For genius is nothing more nor less than doing well what anyone can do badly.

Doesn't Recommend
Negative Outlook
No opinion of CEO

Other reviews for Esurance

  1. 1 person found this helpful  

    Micromanaged to Exhaustion

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Agent II  in  Tampa, FL
    Current Employee - Sales Agent II in Tampa, FL

    Pros

    Esurance supports quite a few liberal ideals and liberal political and social agendas, and offers a casual-dress environment for employees. Employees are offered a work-at-home option after a certain duration of employment.

    Cons

    Sadly, we've devolved from an organic culture to a mechanistic/hierarchial one over time. Work-related phone time is closely monitored, repeated emails are sent inquiring as to your whereabouts, and casual breaks outside predetermined times are discouraged and associates are disciplined. (For sales positions,) paid time off cannot be used at the associates discretion without consequence; it can be used only when the scheduling department allows it. Even in the case of medical emergencies or family matters, one receives a demerit aka "occurance" if an associate deviates from their daily schedule (unless approved by scheduling.)

    It won't matter if you're the top salesperson; slack is very rarely given. That's great if you're a machine, but moderately inconvenient if you have a family or medical issues (non-FMLA related.) The sales monthly structure constantly changes and becomes more and more complex for an associate to track. It's nearly impossible to come even close to estimating what your month-end bonus will be, even by examining empirical sales data (that is, until almost the end of the month.)

    Opportunities for advancement are somewhat limited, and favoritism runs rampart during the promotion process. Merits are rarely examined and candidates are oftentimes chosen before the promotion process even begins (the promotion interview process being a formality for legal purposes.) We have assistant managers promoted here who have less than a year of Esurance employment and very limited previous sales and management experience. That's tough to justify if they haven't been given enough time to prove their worth before the "promotion interviews" , don't you think?

    Overall, the culture is tolerable if you're only looking for short to medium-term employment. Unfortunately, Esurance isn't the best option for long-term opportunities, and support for bettering oneself through higher education is a tedious and expensive process if one chooses to utilize the tuition-reimbursement process. If you need something to "tie you over" until you find something better, then try us out! Otherwise, it's best to steer clear and find a company that will better value you.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Great job for motivated people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Agent II  in  Tampa, FL
    Current Employee - Sales Agent II in Tampa, FL

    Pros

    Great pay structure to reward top performers, excellent benefits, very flexible schedule, clear expections and training to meet goals. Fun place to work where being an individual is encouraged.

    Cons

    Does not offer other positions if you are not a sales person, some opportunities to move to claims or customer service based off of location. If you come from another insurance company be ready for a change, Esurance does not do things the same as Geico/Progressive.

    Advice to ManagementAdvice

    Have more merit increases to keep top performers and pay the sales managers an increased salary.

    Recommends
    Positive Outlook
    Approves of CEO
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