There are newer employer reviews for Esurance

3 people found this helpful  

Do not join this company if you are looking to move forward quickly.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Not Claims  in  Rocklin, CA
Current Employee - Not Claims in Rocklin, CA

I have been working at Esurance

Pros

Esurance is a pretty "green" company, however, remember every company uses more paper than it should. They allow you to donate $2,500 each year and they will match that, to charities of your choice (mostly 501(c)3's). They also have a couple of opportunities throughout the year for you to donate your time.

Cons

ZERO ability to move forward (unless you are in claims and then you are overworked). They hire people from outside of the company that have already done the job they are hiring them for. Forget them hiring within the company and training you. Training is practically non-existant and very "do it yourself". Many people in the company are making lateral moves because they can't stand their job.

Advice to ManagementAdvice

Train your staff. Give them the ability to move forward in the company. Set career paths. Don't just say you are going to do this, DO IT. Research shows, if you don't invest the money to keep the employees you have then you are wasting up to 7 TIMES THEIR SALARY trying to find a replacement for them and train them.

Doesn't Recommend
Disapproves of CEO

188 Other Employee Reviews for Esurance (View Most Recent)

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  1. 3 people found this helpful  

    Esurance has potential but has a long way to go.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Rocklin, CA
    Current Employee - Anonymous Employee in Rocklin, CA

    I have been working at Esurance

    Pros

    If you are in the IT department of Esurance, the salary is terrific. Another nice thing about the company is it is very involved in charitable causes, has a very diverse group of employees and is truly a very "green" company. The employees work very hard and are very supportive of each other; the management below Director-level also is mostly competent and supportive to their staffs. It could be a really great place to work if a few things were different.

    Cons

    The IT senior management (Directors and above) are erractic, disrespectful and completely demoralizing. Their attempts to establish processes and introduce methodologies have been ridiculous and have actually led to a more chaotic environment, for many reasons. They do not set clear expectations, they do not follow the processes they try to dictate, and they don't bother to get buy-in from affected business groups before they announce a new process so they end up creating a political firestorm every time they try to make a move they think will improve operations. Other minor downsides include a dress code that is too stringent, and work environment where cubes are small and low, which makes for a very distracting environment that impedes productivity. Morale is very low and people are leaving in droves.

    Advice to ManagementAdvice

    I would recommend that the senior management stop micro-managing the day-to-day details and let the very competent IT managers work together with business stakeholders to develop processes that will benefit everyone. I would also takes steps to create a climate for the employees that aligns more with Esurance's public image and at the very least, allow employees to dress more casually and be comfortable as they work, without fearing it would make the company seem less professional. I'd worry much more about the unprofessional words that are spewed from the CIO's mouth every day that make everyone underneath him feel completely disrespected and unappreciated.

    Doesn't Recommend
    Disapproves of CEO
  2. 5 people found this helpful  

    This place sucks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Claims Adjuster  in  Tampa, FL
    Former Employee - Senior Claims Adjuster in Tampa, FL

    I worked at Esurance

    Pros

    Money. When I worked there, they were competitive. Now...who knows

    Cons

    Management. Your expendable. Your not looked at as an asset, but a liability.

    Advice to ManagementAdvice

    Listen to your employees and treat you employees with respect, not like children. There is not team player type of an attitude at the company. It is an "us" against "them" attitude. When I was there, it over 20% of the staff walked. Management did nothing to address this or even acknowledge there was a problem.

    Doesn't Recommend
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