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4 people found this helpful  

Great place to work, but the company expects way too much from those on the front lines

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee  in  Indianapolis, IN
Current Employee - Anonymous Employee in Indianapolis, IN

I have been working at ExactTarget Marketing Cloud

Pros

Outstanding culture--young, vibrant, savvy, intelligent, cutting edge, entreprenurial. Good atmosphere--nice offices; good workspace; laid back; no dress code; free snacks, coffee, and soda. Fun place to work. Upwards of 75% of the workforce is under age 35.

Cons

Management often sets unrealistic expectations which the employees often meet. As a result, more and more unrealistic expectations are set causing a great deal of stress to employees. Most areas of the business are under staffed and under resourced, again because employees keep doing more with less. At some point, this under staffing and resourcing is going to lead to great client disatisfaction. The company prides itself on tremendous growth and earnings, but these earnings aren't being put back into the business. The company claims that it's greatest resource is it's people, but talent management, training, and development are sorely lacking.

The company has relied far too long on young talent willing to work their fingers to the bone to prove themselves. As the talent ages and life events like marriage and family start happening, employees are going to have less and less time to spend at work, making the unrealistic goals impossible to achieve.

Advice to ManagementAdvice

Stop telling employees that they need to produce 40% more every quarter or they're going to get left behind. It's assinine and arrogant to ask people to produce 160% more every year. It's just not possible and folks are sick of hearing it. If you expect folks to produce 160% more every year, you need to be prepared to offer them more than a measley 4% salary increase every year.

Also, stop telling folks that they'll never experience anything like this in their lifetime. I'm certain we're all capable of finding other good jobs at fast growing companies. It's not like the rank and file of the company are going to significantly cash in when the company goes public or is acquired.

There's really a handful of folks that are going to get rich when the company gets bought or goes public and I'm tired of working so hard to make so few rich.

Recommends
Disapproves of CEO

Other Reviews for ExactTarget Marketing Cloud

  1.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN

    I have been working at ExactTarget Marketing Cloud

    Pros

    Dynamic, fast changing, genuinely nice people. It offers decent pay and you get opportunities for professional growth. Internship program is of great quality.

    Cons

    Growing like crazy, sometimes there's too much on people's plate.

    Advice to ManagementAdvice

    Keep the start-up culture alive

    Recommends
    Approves of CEO
  2.  

    Fast growing company great for young technologists

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Indianapolis, IN
    Former Employee - Anonymous Employee in Indianapolis, IN

    I worked at ExactTarget Marketing Cloud

    Pros

    Fast moving, financially stable startup in the midwest with national and international visibility and expansion opportunities. A great place for young technologists with ties to the midwest.

    Cons

    Senior leadership is in a major state of flux as company grows past 100mm in Revenue and venture firms begin to dig in to long-term performance barriers.

    Advice to ManagementAdvice

    Leave and don't look back. Your stock value will be worth more with others in charge as your personal attachment blinds your ability to make the necessary changes to truly take the company to the next leave.

    Recommends
    Disapproves of CEO
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