Exl Service

www.exlservice.com
There are newer employer reviews for Exl Service

1 person found this helpful  

Horrible

Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Exl Service

Pros

There are none - very disorganized

Cons

Very disorganized and lousy pay

Advice to ManagementAdvice

Don't have any

303 Other Employee Reviews for Exl Service (View Most Recent)

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  1. 1 person found this helpful  

    Terrible company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate in Jersey City, NJ
    Former Employee - Associate in Jersey City, NJ

    I worked at Exl Service full-time (more than a year)

    Pros

    Got to travel for some projects

    Cons

    This is an indian company so culturally they are very different to american companies...or western companies.

    They undercut all other companies when they want to get a project and then they will nickel and dime you every step of the way in terms of paying back work expenses. Took me 4 months to get paid back for travel expenses.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Recently Joined. First Impression.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in New York, NY
    Current Employee - Manager in New York, NY

    I have been working at Exl Service as a contractor (less than a year)

    Pros

    My view is based on the experience I have had during interviewing, on-boarding and the initial projects:

    An assessment of working for a consulting firm boils down to three things - integrity of people you work with interally, how closely your skills align with the services offered to clients, and the quality of clients the firm is able to attract.

    1. The quality of the team is quite high. Unlike the profiles I often find at the big 4 and alike, here, you work with people displaying personal integrity and solid industry skills. This is something that is quite rare in consulting.

    2. This is a growing firm and people tend to take ownership and run with things as opposed to being micro-managed. HR girls are sweet, young and motivated, more junior consultants are awake and inspired. This is refreshing and makes it easier to resolve most mundane questions.

    3. Fortune 500 clients. Culture is such that consultants are not perceived as outsiders and work as a part of client' team on-site. Very organic and non-intrusive.

    Cons

    On the flip side you will find a young firm:
    1. It is still quite ciloed and reactive.
    2. The firm lacks cultural diversity across its US division.
    3. Confusing titles/roles and poorly defined reporting structure.

    Advice to ManagementAdvice

    Keep an eye on the brand and positioning in the region.
    Focus and expand sales strategy.
    Review service offering, re-define and stay on top of the industry trends, while paying attention to the performance indicators.
    Inovate.

    Recommends
    Positive Outlook
    No opinion of CEO
There are newer employer reviews for Exl Service

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