Exl Service

  www.exlservice.com
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246 Employee Reviews (View Most Recent)

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  • Culture & Values
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1 person found this helpful  

Good experience. Learnt a lot.

Assistant Manager (Current Employee) Gurgaon, Haryana (India)

ProsCompany has a good growth, good future, good leadership. The environment is dynamic. Lots of cool projects and clients. Tenured employees get rewarded well.

ConsIncrements are not proper. Promotions are not proper. Company does not value higher degrees. Nepotism is very high. Some mid-level managers have become very complacent.

Advice to Senior ManagementHire good people

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    A service representative within the company

    Customer Service Associate (Current Employee) Pune (Brazil)

    I have been working at Exl Service full-time for more than a year


    Pros: A very ethical company with good strong values ingrained into the system,Everyone is jointly part of the stake in the future in company,Welfare company,one of… Cons: There is a massive problem of attrition.But to be fair if an individual has attritional issues then the individuality question arises but if there is… Advice to Senior Management: Attrition is inevitable as long as BPO industires and its process are not stable ,if a individual disperses the company within 2 to 3… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Company Review

    Finance Associate (Current Employee) Noida (India)

    I have been working at Exl Service full-time for more than a year


    Pros: Great culture in Exl and it's Employee oriented Company. Cons: Very Low growth options and the upper manegment does not… Advice to Senior Management: Should look at the employee talent at lower level. No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company… More
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