255 Employee Reviews (View Most Recent)

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Solid company but with conservative management

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Vice President  in  Jersey City, NJ
Former Employee - Vice President in Jersey City, NJ

I worked at Exl Service full-time for more than 3 years

Pros

Company is well-managed but conservative. There is generally a positive atmosphere. However, there seems to be an inner circle who are given priority in opportunities.

Cons

Management is conservative and is focused on primarily on high volume business.

Advice to ManagementAdvice

Keep doing what you are doing

Recommends
Positive Outlook
Approves of CEO

Other Reviews for Exl Service

  1.  

    Inability to retain good talent.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Exl Service

    Pros

    Good bonus potential. Flexible corporate structure.

    Cons

    Small annual raises. Promotions based on time at company not merit. Company does not invest money in human resources - will not pay for classes, certifications, etc.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Fantastic learning experience but poor work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst  in  New York, NY
    Current Employee - Analyst in New York, NY

    I have been working at Exl Service full-time for more than a year

    Pros

    - Quality of people is very high
    - Lots of on-shore opportuinities
    - Great US Salary
    - Steep learning curve
    - Growing rapidly

    Cons

    - Staffing is very unorganized
    - Reviews and promotions are very random
    - Poor work life balance
    - Long working hours
    - Poor India package

    Advice to ManagementAdvice

    - Pay more attention to staffing and reviews
    - Increase India Salary

    Recommends
    Neutral Outlook
    No opinion of CEO
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