There are newer employer reviews for Expedia
There are newer employer reviews for Expedia

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Helpful (3)

It's a call center..

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Supervisor in Dallas, TX
Former Employee - Supervisor in Dallas, TX
Recommends
Positive Outlook
Approves of CEO

I worked at Expedia full-time (More than 5 years)

Pros

Good product, they stand behind what they sell. Service after the sale is great. If there is an issue they will fix it.

Cons

Expedia is expanding call centers all over the world. Insecurity about when the center will close is always looming. Management doesn't seem to want to listen to what the people who are actually doing the work have to say.

Advice to Management

Don't just look at the numbers to try to see how things are going. Listen to what people say who are actually doing the work and take that into account.

Other Employee Reviews for Expedia

  1. Helpful (1)

    Lots of silos, mid to low level management not effective.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Bellevue, WA
    Former Employee - Anonymous Employee in Bellevue, WA
    Positive Outlook
    Approves of CEO

    I worked at Expedia full-time (More than a year)

    Pros

    Lots of nice benefits that are different from other companies such as travel, and wellness. Lots of nice people. HR leadership seems to be working hard to find even more benefits and fun activities and is very active in community and philanthropy as a company.

    Cons

    Lots of silos and people don't seem to share work or information well. Lowerr to mid level management not effective at least in the department I was in. Way too much turnover/restructuring at upper management levels - no consistent approach to improvement, very reactive.

    Advice to Management

    Keep working on the engagement, it made me want find a role in a different org even though mine org was dysfunctional.


  2. Great People, Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Executive in Bellevue, WA
    Former Employee - Sales Executive in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Expedia full-time (More than a year)

    Pros

    Great work/life balance, culture promotes team work, camaraderie, fun and growing industry

    Cons

    Managers from various departments have the autonomy to decide if work/family flexibility is a priority which makes for some inconsistencies in how various employees see the company.

    Advice to Management

    Top management should encourage consistency in work/flexibility.


There are newer employer reviews for Expedia
There are newer employer reviews for Expedia

See Most Recent

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