Expedia

  www.expedia.com
  www.expedia.com
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10 people found this helpful  

Love company, dislike department

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Fraud Analyst in Bellevue, WA
Current Employee - Fraud Analyst in Bellevue, WA

I have been working at Expedia full-time

Pros

liberal vacation, great medical, enjoy culture, once I get out of my own department it's a great place to work

Cons

Very very difficult to move around once you are there, managed by people who are unaware of what you do, morale is in the toilet, I think we may have the worst management in the entire company, unaware of how to engage employees, unaware of who does what, daily I feel like no one is in charge. Managers sit in offices with doors closed and are completely unavailable, supervisors are unskilled and micromanagers, too many workarounds for stuff that breaks or never worked correctly.

Advice to ManagementAdvice

It is really pointless as no one is listening. This is the worst I have ever seen it.

Recommends
Positive Outlook
Approves of CEO

919 Other Employee Reviews for Expedia (View Most Recent)

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  1. 5 people found this helpful  

    No monetary benefit for sticking around; work/life balance depends upon the group

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product in Bellevue, WA
    Current Employee - Product in Bellevue, WA

    I have been working at Expedia full-time (more than 5 years)

    Pros

    Travel discounts. Good vacation benefits. Leisure travel reimbursement. OK culture. Casual dress.

    Cons

    There's no unified policy around working from home and they like to say they promote work/life balance, but when you have a manager that isn't in line with alleged company values there is unfair scrutiny. As a working mother I feel unfairly scrutinized when I need to take my children to the doctor even when there's never been a question of the quality and timeliness of work. I've been told that "people" have noticed that I'm not here on the rare occasions that I need to tend to something during working hours. I'm salary so it's not like I'm skipping out on hours and then claiming them. On other teams I had really great flexibility and that was a strength of the management. I've gone from working from home 1-4 days a week to not at all because you need to keep up appearances for management. You're made to feel untrustworthy and like you're slacking.

    I've been here over 5 years and a few years ago HR had a new policy to hire everyone in at the middle of their salary range while leaving everyone that was already here where they were. So I was managing people that were making only $500 less than me a year. If I was to be hired now I would be making $20,000 more a year and that's really difficult to stomach. I continually think about leaving.

    Obvious favoritism from management.

    Advice to ManagementAdvice

    Be consistent. Trust your employees and don't be a manager if you can't talk directly to your directs. More communication. Don't penalize working parents. Pay all of your employees competitively. Learn what your employees do. I can't respect a manager that doesn't understand my job or the business.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 3 people found this helpful  

    HR Leadership Appalling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources/Recruiting Personnel in Bellevue, WA
    Former Employee - Human Resources/Recruiting Personnel in Bellevue, WA

    I worked at Expedia full-time (more than 3 years)

    Pros

    Good perks and benefits, you get some good travel deals and the benefits are good compared to other large area competitors.

    Cons

    The leadership in HR is severely lacking, it is completely disorganized and led by an ego maniac. The pay structure there is less than competitive and they just don't seem to get it. The annual bonus is a joke, no one ever gets what is promised even if you are a top performer on the team. The only way to progress is to play a dangerous political game and you had better have eyes in the back of your head.

    Advice to ManagementAdvice

    Listen more to your employees, provide them with more clarity and consistency around policies, salary and annual bonus.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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