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Helpful (4)

Good, could be great if it sorted fragmented management

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Marketing Manager in London, England (UK)
Current Employee - Marketing Manager in London, England (UK)

I have been working at Expedia full-time (More than 3 years)

Recommends
Neutral Outlook
No opinion of CEO
Recommends
Neutral Outlook
No opinion of CEO

Pros

It is a very friendly company with good compensation and benefits. It has a sensible work/life balance approach and allows employees to work flexibly. The company is successful and has money in the bank so the offices are modern, light, pleasant and you get free drinks etc. There are a lot of smart people and the European marketing team is well managed and led.

Cons

The company goes through US centric/local centric swings but at its heart it is US centric. Several of the senior US management team are basically venture capitalists/consultants there to look after the financial interests of the majority shareholder and therefore there is a lot of short termism. The US management team are not great leaders- the European management team is on the whole ok. The main frustration with Expedia is that it seems to constantly seek to fragment its teams further, basically so that it can measure them all as "channels" on a spreadsheet and apply a rudimentary short term approach to figure out which is making the most money. This leads to duplication of effort and a lot of decisions that should get taken don't as there is a lack of ownership. If Expedia could be more joined up it would be dangerous. But that likely won't happen under the current ownership in my view. There is a very flat structure, so unless you feel happy selling your soul to be part of the small inner circle that runs the business, it will probably be a two or three year gig. If you have no qualms about that- and there are plenty who have done well by doing so- you'll enjoy it.

Advice to Management

Keep hiring good people, but let them do good work in a joined up way. Look beyond your MBAed ex-cosultant central clique at the diverse talent in your company and reward the good people, not just the toadies.

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  1. Helpful (1)

    You may make up a soft bed, but still it will be hard to sleep in

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at Expedia as a contractor (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Welcome---An Iron Fist In A Velvet Glove.

    Cons

    Personal subjective attitude is more important than company interest..

    Advice to Management

    Do not recruit malevolent furious ladies.


  2. Helpful (1)

    Good, But not for life saving

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Cairo (Egypt)
    Current Employee - Customer Service in Cairo (Egypt)

    I have been working at Expedia full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Lovely carrier, gives good product knowlegde

    Cons

    Agents are friendly with each others, however, the company policies are restrictive a lil bit!

    Advice to Management

    Get closer to agents, they are human beings!


There are newer employer reviews for Expedia
There are newer employer reviews for Expedia

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