There are newer employer reviews for Expedia

2 people found this helpful  

not what you will expect

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Lodging Support Agent  in  Dallas, TX
Former Employee - Lodging Support Agent in Dallas, TX

I worked at Expedia full-time for more than 5 years

Pros

the co workers are the only bright side to the Lodging Operation Dept.

Cons

supervisors promoted with no knowledge,leads brought in from out side the company with absolutely no knowledge of what the department does. Agents who have been there for years who are constantly stepped on and over for promotions. Yet always asked to help out and train the new supv or lead that they just promoted over their experience, leadership and knowledge. Upper management is in no better shape either they bring in new people with new ideas that don't have a clue. They have trainers who have never did the job and know nothing about how the job really works. Last but not least - Hire Your Contractors instead of bring unknown people in off the streets and trying to train them. You have contractors who are loyal and have stuck it out for 6 month to a year. HIRE THEM !! Don't string them along and make them think U R going to hire them. Only to let them go after they have given you their all. But you continue to hire in no knowledge vs. the knowlwege you have sitting right there in the chair in front of you. What happen to respeacting Loyal workers, good and hard worker. It seems in that dept they are definitely not appreciated.

Advice to ManagementAdvice

Appreciate your loyal steadfast workers that have the knowledge, expertise, experience and drive to help make it work better. Go out - Look , Listen and Learn what works and does not work. Don't that the words of others . See for yourself. Make sure and hire a trainer from within the department. Not a trainer that you give an outdated manual to look at and then send them out to train new hires off the street.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

843 Other Employee Reviews for Expedia (View Most Recent)

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  1. 2 people found this helpful  

    One of the best places to work in the pudget sound area

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Bellevue, WA
    Current Employee - Software Engineer in Bellevue, WA

    I have been working at Expedia full-time for more than a year

    Pros

    Great people to work with, amazing work life balance. The pay and benefits are amazing as well. There are numerous nerf wars during the day, very collaborative environment where engineers are almost always willing to help others solve problems. The product owners work closely with the engineers to bring new features to the site quickly.

    Cons

    As with all companies there is some political crap to deal with and some big personalities. If you get on the wrong persons bads side you can be alienated and outcast.

    Advice to ManagementAdvice

    Allow the engineers to create, promote engineers who deserve to be promoted and cut through the bureaucracy to allow things to get done faster (but generally you are doing a good job).

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Fraud Analyst

    Former Employee - Fraud Analyst  in  Bellevue, WA
    Former Employee - Fraud Analyst in Bellevue, WA

    I worked at Expedia full-time for more than a year

    Pros

    Not the best, but pays the bills

    Cons

    Lack of career development from management

    Advice to ManagementAdvice

    Better career development for employees

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