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Concierge

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Expedia part-time (More than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Opportunity for advancement Ability to make high commission Working for a company with brand recognition Get to build a better sales repertoire Chance to work along side other top-of-the-industry companies.

Cons

Sales focus is starting to outweigh the customer service aspects. Being labeled as a concierge CS should be regarded more highly in my opinion. Management is sometimes hard to reach in a timely manner for CS issues because all work in the field and are just as busy.

Advice to Management

Put team leads at less busy properties so they are more available when issues arise.

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  1. Hard work for sure, but extremely rewarding!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - GTA in Bellevue, WA
    Current Employee - GTA in Bellevue, WA

    I have been working at Expedia full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people you are working with are experts in their field and very open to trying new things! The culture is fast paced and collaborative Driving towards specific and attainable goals!

    Cons

    Many brands can create duplication of efforts


  2. I got to know so much about Travel!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Engineer in Bellevue, WA
    Current Employee - Applications Engineer in Bellevue, WA

    I have been working at Expedia full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Employee oriented work culture, consistent appreciation from team and organization levels

    Cons

    I cannot of anything at this time


There are newer employer reviews for Expedia
There are newer employer reviews for Expedia

See Most Recent

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