Expedia

  www.expedia.com
  www.expedia.com
There are newer employer reviews for Expedia

 

Concierge

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Expedia part-time (more than an year)

Pros

Opportunity for advancement
Ability to make high commission
Working for a company with brand recognition
Get to build a better sales repertoire
Chance to work along side other top-of-the-industry companies.

Cons

Sales focus is starting to outweigh the customer service aspects. Being labeled as a concierge CS should be regarded more highly in my opinion. Management is sometimes hard to reach in a timely manner for CS issues because all work in the field and are just as busy.

Advice to ManagementAdvice

Put team leads at less busy properties so they are more available when issues arise.

Recommends
Positive Outlook
Approves of CEO

919 Other Employee Reviews for Expedia (View Most Recent)

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  1.  

    Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in Seattle, WA
    Former Employee - Customer Service in Seattle, WA

    I worked at Expedia full-time (more than an year)

    Pros

    Very friendly people. Good opportunities.

    Cons

    Very buys services, sometimes but it's only occasionally.

    Advice to ManagementAdvice

    It's good to open many opportunities.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Hard work for sure, but extremely rewarding!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - GTA in Bellevue, WA
    Current Employee - GTA in Bellevue, WA

    I have been working at Expedia full-time (more than an year)

    Pros

    The people you are working with are experts in their field and very open to trying new things!
    The culture is fast paced and collaborative
    Driving towards specific and attainable goals!

    Cons

    Many brands can create duplication of efforts

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Expedia

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