There are newer employer reviews for Expedia
There are newer employer reviews for Expedia

See Most Recent

Concierge

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Expedia part-time (More than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Opportunity for advancement
Ability to make high commission
Working for a company with brand recognition
Get to build a better sales repertoire
Chance to work along side other top-of-the-industry companies.

Cons

Sales focus is starting to outweigh the customer service aspects. Being labeled as a concierge CS should be regarded more highly in my opinion. Management is sometimes hard to reach in a timely manner for CS issues because all work in the field and are just as busy.

Advice to Management

Put team leads at less busy properties so they are more available when issues arise.

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. Helpful (5)

    Mediocre at best

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bellevue, WA
    Former Employee - Anonymous Employee in Bellevue, WA

    I worked at Expedia full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great business, great benefits, many good, smart people.

    Cons

    Management promotes bad behavior amongst themselves and team members. Lots of bullying by management. This is coming from a smart, dedicated, and hard worker. There's a lot of back stabbing and brown nosing and it seems like management actually encourages this type of behavior. The environment is extremely stressful and unproductive in a lot of ways. Seems like the worst managers are the only ones that get promoted.


  2. Helpful (4)

    fraud analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fraud Analyst in Bellevue, WA
    Current Employee - Fraud Analyst in Bellevue, WA

    I have been working at Expedia full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    expedia offers good benefits to all the employees

    Cons

    some departments have really poor management, the fraud department is one of them.


There are newer employer reviews for Expedia
There are newer employer reviews for Expedia

See Most Recent

Work at Expedia? Share Your Experiences

Expedia

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.