Expedia

www.expedia.com
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1 person found this helpful  

Wonderful Company and great job!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service in Springfield, MO
Former Employee - Customer Service in Springfield, MO

I worked at Expedia full-time (more than 3 years)

Pros

Flexible hours, lots of room for growth and many opportunities, rewarding job. Since the need for shift coverage is available you can change your shift often, based on your metrics. Team atmosphere and really great supervisors.

Cons

strict attendance policy, huge company makes training a bit over-whelming, can be difficult to find resources you need, and policies tend to change frequently.

Recommends
Positive Outlook
Approves of CEO

1106 Other Employee Reviews for Expedia (View Most Recent)

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  1. 1 person found this helpful  

    Data Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Anonymous Contractor in Bellevue, WA
    Current Contractor - Anonymous Contractor in Bellevue, WA

    I have been working at Expedia as a contractor (more than a year)

    Pros

    Work life balance. Compared to other tech companies, work life balance and stress is just good!

    Cons

    mediocre management. many development managers and "technical" product managers appears that they have never done any development

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    This department is going downhill and so far I see no signs of improvement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fraud Analyst in Bellevue, WA
    Current Employee - Fraud Analyst in Bellevue, WA

    I have been working at Expedia full-time (more than 3 years)

    Pros

    $600 wellness benefit
    Company provides ORCA card (unfortunately the shifts here do not always follow bus schedules and there is no option to pay for parking and receive an ORCA card)
    Drinking at work (wait.. should this really be a pro?)
    Free softdrinks, milk, V8, water. Keurigs in some locations and starbucks machine in others. Several vending machines available for your unhealthy dieting pleasure.
    3 weeks vacation to start

    Cons

    Irregular work hours that will never be regular
    Seniority seems to have nothing to do with more desirable shifts (consistently seen newer employees start out at a better shift)
    "Leadership" team is checked-out, they don't care about the employees, regularly no show for one on ones or reschedule only to not show up for that one either.
    Changes are made with little employee feedback.
    Morale is horrible and the only communication that you see from the current manager is when he has another new policy to implement to further make this department mirror a call center.
    Coming to work and doing your job is not rewarded, to be rewarded you must send out constant over-communication and suck up to the manager as much as possible. You should also plan a lot of useless meetings that do not accomplish anything.
    Job is coded as salaried, leadership wont bat at eye if you decide to stay late, but if you need to leave early, come in late, or go to an appt during the day, you may find that they want you to make it up somehow.
    Salary is low, they compare their pay to Amazon which is similar but the Amazon employees receive OT and have more traditional hours.
    Tools are constantly becoming obsolete, department won't spend the money to get new tools to enable us to be more accurate in our jobs.
    Constant bugs with our main system and our leadership has mostly been ineffective at working with other teams to fix these bugs or other outages.

    Advice to ManagementAdvice

    Seriously look at this department, talk to the employees and make some huge changes.

    Doesn't Recommend
    No opinion of CEO
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