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Helpful (2)

Customer service advisor

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Advisor in London, England (UK)
Former Employee - Customer Service Advisor in London, England (UK)

I worked at Experian Interactive Media full-time (More than 8 years)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

Great benefits, Flexible hours and competative pay

Cons

Confused management, can progress ahead only if your face fits in there

Advice to Management

Be more transperant atleast with employees.

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  1. do not join in IT if you want a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Experian Interactive Media full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Business and Non Technical Teams are good

    Cons

    Technology VP has no core technical skills and has no management maturity
    plays political and encourage politics than technical competency and does not value the technical community, all smart techies have already left

    Advice to Management

    Technology leadership does not exist, very political environment, promotions are not based on technical competency but mostly based on likes/dislikes, no new technology, there is always some rumors floating around and causing confusion in the company

  2. Helpful (2)

    Depends on how important it is to you to do the right thing...

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian Interactive Media

    Doesn't Recommend
    Doesn't Recommend

    Pros

    --Good benefit and compensation
    --Financially stable
    --Strong parent company

    Cons

    --Overly profit driven.
    --Lack interdepartmental collaboration.
    --The company moves too fast, quality suffers. Not enough time to do the right thing or invest in the technology infrastructure.
    --Stress level is high.
    --Not a supportive environment for newbies.
    --People are afraid to challenge the status quote or senior management decisions.
    --Decisions are made from top down and are generally not open to debate or feedback.

There are newer employer reviews for Experian Interactive Media
There are newer employer reviews for Experian Interactive Media

See Most Recent

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