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1 person found this helpful  

Like working in a sweat shop.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee  in  Schaumburg, IL
Former Employee - Anonymous Employee in Schaumburg, IL

I worked at Experian

Pros

Great technical people to work with mostly on the same tier. Casual dress code.

Cons

Sweat shop, unappreciated and between senior management and very upper management, they will attempt to squeeze every drop of blood they can from their regular employees and are definitely taking advantage of their employees in the poor economy.

They used to allow employees to work from home, now they are no longer allowed to do so. However after putting in a full day’s work at the office, they put pressure on the poor employees to continue working from home to complete what they couldn’t at the office. This is as a result of a reduced work force. They have no regard for anyone's personal and family life.

The company constantly lies to their employees - a few months ago it was stated there will be no more layoffs as there's lots of work and not many left to get the job done. On 11/10/11, they laid off 10 (+5 from other locations) employees and the remaining "fortunate" are now left to do even more work. They are so afraid of compromising their jobs, they wouldn't even consider calling the whistle blower hotline about being treated unfairly. In the company's eyes, they are lucky to have a job.

An employee recently gave their 2 weeks notice w/o having another job lined up, they had enough of the unfair treatment. The company even said they would give that employee more time off and the response was it didn't matter how much time off they received, it was a moot issue as they wouldn't get to use the time off anyways as the company still expected them to work on their days' off.

Another example, Iron Mountain in Addison was too close to do business with but they have 2 major data centers in TX, one in Allen and the other in McKinney. Schaumburg used to be a data center until upper management's "smart decisions" deemed it better to have 2 centers in TX.

Not sure how this works but they have sensitive data of US citizens but they have off shored work to their "Experian" locations outside the US. I don't know if this data is stored there and/or worked on there but that might be a possibility.

Technical people are now expected to work in the office, at home and on holidays and do what it takes to get the job done and the deadlines completed. The good news is, congrats - you get to keep your job.

There is a lot of favoritism there too promotions aren’t mostly given based on merit but on who knows who.

They react to security issues instead of being proactive and they use the excuse there's not enough money in the budget to implement the necessary security measures, of course they have to pay off their CEO's VP's and share holders; that's of ultimate importance.

It was a great company to work for when the previous president owned and ran the company. Under his command, everyone got the feeling the company cared about its employees. Now that corporate has come in, it feels like a sweat shop and you get the feeling they are trying to squeeze every last drop of blood they can get out of you and absolutely no loyalty to their regular work force.

Advice to ManagementAdvice

This is completely useless as they have already had numerous town hall meetings, hands on meetings, one on one meetings et al. and it makes no difference. It appears it goes in one ear and out the other. It's all a knee jerk reaction as they say you spoke and we listened. That's right, they listened and that's all there was to that. Unfortunately, they won't learn until the current employees band together and call the whistle blower hotline and let them know how they feel. At the moment, they are very worried about keep their jobs.

Doesn't Recommend
Disapproves of CEO

262 Other Employee Reviews for Experian (View Most Recent)

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  1. 1 person found this helpful  

    Eventually you'll either play the game and slowly die a corporate death or you'll get out if you are any good !”

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Project Manager Manager  in  Irvine, CA
    Current Employee - Project Manager Manager in Irvine, CA

    I have been working at Experian

    Pros

    Great benefits, HQ in great location. Some very good people but....not enough of them.

    Cons

    Unfortunatley they do not promote from within, and not on merit. Lots of dead wood within the company. Senior Managment just goes through the motions in regards to Employee development, creating new opportunities and listening to new ideas. Companies different divisions work in vaccum's, structure of technolgy organization makes little sense with endless power struggles. Watch your back .

    Advice to ManagementAdvice

    Treat your employees with respect. The morale in the Interactive division is extremely low. Employees are waitng for the economy to improve and then you will see a mass exodus of personnel.

    Senior Leadership needs to active professionally and with respect. Please make the change.

    Doesn't Recommend
    Disapproves of CEO
  2.  

    Think twice before working here....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Schaumburg, IL
    Current Employee - Anonymous Employee in Schaumburg, IL

    I have been working at Experian

    Pros

    Generous vacation and work life balance.
    Open work space.
    Continuously changing.

    Cons

    Experian loves having middle management who do nothing and who treat their employees as children. You will a high turn over due to employees quitting Experian. Management does not encourage a positive work environment, nor do they understand the employees are the backbone of the company. The pay is well below industry standards, if it wasn't for the vacation package I don't think anybody would stay. Raises are pretty much non existent even as a top employee, management will try their best to justify why they gave you pennies on the dollar. As for professional growth, one word of advice- RUN! Experian has been consistently cutting jobs, outsourcing and placing hiring freezes. Most managers do not want to mentor, provide feedback and avoid firing low performing employees. Overall, AVOID this place and seek out a company who encourages professional growth with fair pay and fair practices.

    Advice to ManagementAdvice

    Cut out middle management, they are of no use and do not benefit the department. Yes, when employees call their executive management with concerns please listen. Pay the employees what they are worth or they will just keep going to the competition. Improve and invest in your technology as well.

    Doesn't Recommend
    Disapproves of CEO
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