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237 Employee Reviews (View Most Recent)

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3 people found this helpful  

Experian - Losing its way

Sales (Current Employee) London, England (UK)

ProsDecision Analytics UK have some great products and people
Core credit bureau is hanging on to the primary bureau spot
Consumer services is benefiting from increased consumer interest in their credit file

ConsDecision analytics expertise continues to be eroded by lesser talent from North American.
Core credit bureau lacks a strategic vision and is only holding on to primary UK bureau because clients cannot justify the investment to switch suppliers
Marketing services lacks a cohesive strategy and expertise to move beyond basis list cleaning and rental.
Consumer services is not in control of its growth and has no alternative once interest starts to decline.

Advice to Senior ManagementFocus on the things you do well in credit referencing, and invest building and acquiring these around the world to build a global reference point. Stay away from the fashion areas in marketing and accept should just stay as a core data supplier to organisation who know how to play in this space (how much more shareholder investment will you waste before you realise this).
Stop the US management takeover; remember it was the little UK business which grew and bought the mighty US organisation because it understood what being a CRA means. The US business is still third out of three players today, and so are its management.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Experian-DA review

    Intern (Former Employee) Nottingham, England (UK)

    I worked at Experian as an intern for more than a year


    Pros: Respected work-life balance. Long-term career opportunities. Great company culture. Cons: Lower than average salaries and bonuses. Advice to Senior Management: n.a. Yes, I would recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Target driven with no loyalty to staff

    Account Manager (Current Employee) London, England (UK)

    I have been working at Experian full-time for more than 3 years


    Pros: Interesting work Good location easy commute There is a sense of trying… Cons: Unrealistic expectations Poor work life balance Self serving management with no foresight beyond the bottom line Archaic HR policy Real information does not… Advice to Senior Management: If you really cared about people you'd find and release talent that you did not know you had. Results focused policies only lead to… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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