Experian

  www.experiangroup.com
  www.experiangroup.com
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3 people found this helpful  

Experian - Losing its way

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales in London, England (UK)
Current Employee - Sales in London, England (UK)

I have been working at Experian full-time (more than 8 years)

Pros

Decision Analytics UK have some great products and people
Core credit bureau is hanging on to the primary bureau spot
Consumer services is benefiting from increased consumer interest in their credit file

Cons

Decision analytics expertise continues to be eroded by lesser talent from North American.
Core credit bureau lacks a strategic vision and is only holding on to primary UK bureau because clients cannot justify the investment to switch suppliers
Marketing services lacks a cohesive strategy and expertise to move beyond basis list cleaning and rental.
Consumer services is not in control of its growth and has no alternative once interest starts to decline.

Advice to ManagementAdvice

Focus on the things you do well in credit referencing, and invest building and acquiring these around the world to build a global reference point. Stay away from the fashion areas in marketing and accept should just stay as a core data supplier to organisation who know how to play in this space (how much more shareholder investment will you waste before you realise this).
Stop the US management takeover; remember it was the little UK business which grew and bought the mighty US organisation because it understood what being a CRA means. The US business is still third out of three players today, and so are its management.

Recommends
Negative Outlook

289 Other Employee Reviews for Experian (View Most Recent)

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  1.  

    Experian-DA review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Nottingham, England (UK)
    Former Employee - Intern in Nottingham, England (UK)

    I worked at Experian as an intern (more than an year)

    Pros

    Respected work-life balance.
    Long-term career opportunities.
    Great company culture.

    Cons

    Lower than average salaries and bonuses.

    Advice to ManagementAdvice

    n.a.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    abusive working hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Developer in Santiago (Chile)
    Former Employee - Senior Software Developer in Santiago (Chile)

    I worked at Experian full-time (more than 5 years)

    Pros

    The company gives good bonus if the yearly goals are fulfilled; the team-mates are usually fine, and they are willing to teach you.

    Cons

    The managers and Directors think "the client" is God: the employees must fulfill whatever they want at whenever time they want, in a frame time defined by the clients. There is no family time.

    Advice to ManagementAdvice

    Employees are not machines!!!!!!!!!

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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