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Helpful (4)

Experian - Losing its way

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales in London, England (UK)
Current Employee - Sales in London, England (UK)
Recommends
Negative Outlook

I have been working at Experian full-time (More than 8 years)

Pros

Decision Analytics UK have some great products and people Core credit bureau is hanging on to the primary bureau spot Consumer services is benefiting from increased consumer interest in their credit file

Cons

Decision analytics expertise continues to be eroded by lesser talent from North American. Core credit bureau lacks a strategic vision and is only holding on to primary UK bureau because clients cannot justify the investment to switch suppliers Marketing services lacks a cohesive strategy and expertise to move beyond basis list cleaning and rental. Consumer services is not in control of its growth and has no alternative once interest starts to decline.

Advice to Management

Focus on the things you do well in credit referencing, and invest building and acquiring these around the world to build a global reference point. Stay away from the fashion areas in marketing and accept should just stay as a core data supplier to organisation who know how to play in this space (how much more shareholder investment will you waste before you realise this). Stop the US management takeover; remember it was the little UK business which grew and bought the mighty US organisation because it understood what being a CRA means. The US business is still third out of three players today, and so are its management.

Other Employee Reviews for Experian

  1. Experian-DA review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Intern in Nottingham, England (UK)
    Former Intern - Intern in Nottingham, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Experian as an intern (More than a year)

    Pros

    Respected work-life balance. Long-term career opportunities. Great company culture.

    Cons

    Lower than average salaries and bonuses.

    Advice to Management

    n.a.


  2. Helpful (3)

    Unfortunately now this company is just ALL profit

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Experian full-time (More than 5 years)

    Pros

    It was a lot more employer firendly, still has canteens.

    Cons

    Employees are worth less than printers or desks. It really is a shame, but now profit and statistics are the only things of importance. Employees are just eliminated in one country to make way for cheaper hires in another. There is no sense of loyalty. There are no longer mass redundancies as now they get rid of people in trickles here and there.

    Advice to Management

    I think management know what upsets people but they don't care. So there is no point in saying anything. It's just very sad to see so many people morally destroyed.


There are newer employer reviews for Experian
There are newer employer reviews for Experian

See Most Recent

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