There are newer employer reviews for Experian

Fair pay poor management

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales in Irvine, CA
Former Employee - Sales in Irvine, CA

I worked at Experian full-time (more than 5 years)

Pros

Great people working here, very sharp with high commitment levels. Great industry to be in, business information is key to many organizations.

Cons

Poor management, little direction is given to employees. You are many times left to make your own assumptions for your line of business.

Advice to ManagementAdvice

Listen to the employees they are the ones working directly with customers.

Doesn't Recommend
Neutral Outlook
No opinion of CEO
reviews filtered by
  • Any Location
  • Any Job Title
  1. Never Ending Reorgs and Lack of Strategic Direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian full-time (more than 3 years)

    Pros

    Good people to work with, decent benefits

    Cons

    Experian Marketing Services reorgs some 2x a years and heads always roll as they focus on making the Ebit number. That's the one thing you can always count on. A lack of strategic direction and difficulty in getting the various business units to work effectively together.

    Advice to ManagementAdvice

    Take a longer view and invest in your employees so they don't have to live in fear of being laid off. Better plan so that layoffs are not a fact of life, even though the business is solid.

  2. 6 people found this helpful

    Like a bad Saturday night live skit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director in New York, NY
    Current Employee - Senior Director in New York, NY

    I have been working at Experian full-time (more than 5 years)

    Pros

    Benefits, work from home, Some people who really care, get in with the right crowd and you can climb the ladder quickly, great place to learn various skill and gain global experience.

    Cons

    1st and foremost, company makes most major decisions based on what they think it will do to the stock, unless it makes the stock price go up, we aren't doing it. Some decisions aren't logical. Constantly cutting headcount to hit EBIT targets, too much decision by committee, the Matrix is not working, lots of finger pointing at the senior leadership level, total old boys club unless you are in your 30's and wear short skirts and shirts that show off you cleavage...well then you get noticed

    Lots of off-shoring of technical roles, minimal investment in products, they expect to make 40% margins but only invest 2-3% total revenue back into product, hence the decisions based on stock impact.

    If you progress on the ladder quickly don't expect your compensation to go up equally you will fall behind and they will make terrible excuses about why they can't catch you up

    They tollerate bad behavior from senior leaders, they keep poor performers around way too long, becomes detrimental to the business. Especially leaders who are poor performers.

    CEO never makes an attempt to connect with the people.

    Advice to ManagementAdvice

    Take a hit on the stock price and invest in the company, if you don't you won't have much in a few years. Sell Marketing Services already, its a dog.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Experian

Work at Experian? Share Your Experiences

Experian

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.