There are newer employer reviews for Experian
There are newer employer reviews for Experian

See Most Recent

Helpful (1)

Poor company with no commitment to ensuring new staff are supported and maintained in employment with company!

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative
Former Employee - Customer Service Representative

I worked at Experian

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

The trainers do a good job and provide the level of support you would need in the role.

Cons

Shifts are ludicrous, managers don't provide correct support, not interested in maintaining employees, not paid or given back overtime after shift has ended, holiday system is a joke! Lack of proper organisation and planning skills. People only get better opportunities and progression if you suck up, not actually bothered about supporting and promoting those who do know their job inside out and are fully competent at doing the job. Company is highly promoting on basis of suck ups and a case of if their face fits, nothing to do with if they are able to do the job; which is generally not the case in the ones who get promoted! Overall a company to be avoided unless you like being treated like they own you and can do as they please!
High turn over of staff due to all of the above and more! A company that's as bad as the coalition government!!

Advice to Management

Time to actually think about your employees and what's best for them, not what suits the big people at the top! Promote and support people properly.

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. Helpful (4)

    Terrible place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Manager in Nottingham, England (UK)
    Former Employee - Business Manager in Nottingham, England (UK)

    I worked at Experian full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good salary, opportunity to gain experience working abroad, if that's what you want. Would be an interesting company to work for, if it was well run.

    Cons

    Very odd company culture, with very cliquey groups. I was effectively bullied out of what should have been a good job, and which I could have done well, because I didn't fit in.

    Advice to Management

    Promote a culture of mutual respect between all employees, from the top down. That way, you'll get the best out of people.


  2. great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Head of Sales in Nottingham, England (UK)
    Former Employee - Head of Sales in Nottingham, England (UK)

    I worked at Experian full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    can be a really exciting place to work

    Cons

    not always flexible enough to capture a market opportunity

    Advice to Management

    need to be fair


There are newer employer reviews for Experian
There are newer employer reviews for Experian

See Most Recent

Work at Experian? Share Your Experiences

Experian

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.