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Helpful (1)

Poor company with no commitment to ensuring new staff are supported and maintained in employment with company!

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative
Former Employee - Customer Service Representative
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

The trainers do a good job and provide the level of support you would need in the role.

Cons

Shifts are ludicrous, managers don't provide correct support, not interested in maintaining employees, not paid or given back overtime after shift has ended, holiday system is a joke! Lack of proper organisation and planning skills. People only get better opportunities and progression if you suck up, not actually bothered about supporting and promoting those who do know their job inside out and are fully competent at doing the job. Company is highly promoting on basis of suck ups and a case of if their face fits, nothing to do with if they are able to do the job; which is generally not the case in the ones who get promoted! Overall a company to be avoided unless you like being treated like they own you and can do as they please! High turn over of staff due to all of the above and more! A company that's as bad as the coalition government!!

Advice to Management

Time to actually think about your employees and what's best for them, not what suits the big people at the top! Promote and support people properly.

Other Employee Reviews for Experian

  1. great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Head of Sales in Nottingham, England (UK)
    Former Employee - Head of Sales in Nottingham, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Experian full-time (More than a year)

    Pros

    can be a really exciting place to work

    Cons

    not always flexible enough to capture a market opportunity

    Advice to Management

    need to be fair


  2. Experian Marketing Executive

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great place to start your career, amazing people, young environment and investment in employees.

    Cons

    Very red tape-y, things more very slowly, dated technology


There are newer employer reviews for Experian
There are newer employer reviews for Experian

See Most Recent

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