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Helpful (1)

Credit industry

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Client Services in Costa Mesa, CA
Current Employee - Client Services in Costa Mesa, CA

I have been working at Experian

Doesn't Recommend
Disapproves of CEO
Doesn't Recommend
Disapproves of CEO

Pros

Friendly and hard working employees-which helps as documentation on processes is outdated or nonexistent
Diversity of cultures
HR is caring but cannot contol some upper management nonuse of good practices such as performance reviews and rewarding top performing individuals

Cons

Furlough instituted,401k matches frozen, raises minimal 2009 into 2010
Layoffs frequent, include top talent, not based on performance but on
company focuses on short term financial wins or ebit goals and not on long term system efficiencies
work computers hard to get repaired and internal system rolled out improperly and archaic old tools - bad form for a company who wants to be known for technology

Advice to Management

question costa mesa for upper management and primary US support - it contradicts hiring employees in Chile for budget improvements

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  1. Helpful (1)

    Used to be a pretty solid place to work, but...things change.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Schaumburg, IL
    Former Employee - Anonymous Employee in Schaumburg, IL

    I worked at Experian

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Benefits (paid time off, employee leave, health insurance) are pretty good.
    You can learn a lot that is applicable in future positions (at least within the marketing industry).

    Cons

    Layoffs happen with frightening regularity.
    Company is very top-heavy, upper management is ineffectual and unfocused.
    Middle management is more of the same.
    Pay freezes, 401K freezes, and forced time off/furloughs are the norm lately.

    Advice to Management

    Value your employees. Read those employee surveys and then act on them. When you make bad decisions, admit them and learn from them.


  2. Helpful (2)

    Lack of Technology and Innovation

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Web Developer in Irvine, CA
    Former Employee - Web Developer in Irvine, CA

    I worked at Experian

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    - good benefits
    -work hours are not so bad
    - pay is descent
    - fun break room

    Cons

    - technology is outdated, was coding in asp.net 1.0 without a valid doc type
    - many of the web developers were incompetent
    - senior managers of no clue of web technology
    - if you want to grow as a web developer this place is not where you want to be.

    Advice to Management

    get with the times and use newer technology and hire competent web developers


There are newer employer reviews for Experian
There are newer employer reviews for Experian

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