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Helpful (3)

Nice Employees, Poor Culture

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Costa Mesa, CA
Current Employee - Anonymous Employee in Costa Mesa, CA

I have been working at Experian

No opinion of CEO
No opinion of CEO

Pros

- Smart, kind employees - Great benefits - Average market pay - Opportunities to apply for different jobs - Flexible with work at home options - Well known brand

Cons

- Struggling culture, most employees are unsatisfied with their jobs/managers, but they cruise under the radar to get by - Performance focused only - no people focus...daily grind. - Most people are scared about lay offs every 6 months - when mid-year and end of year results are reviewed - There are great managers and poor managers...no control over how well managers are managing employees - There are too many sales reps calling on one account. Its confusing to the customer and frustrating to the salesperson - Highly political work environment. VPs are scared to speak up to upper management - Most jobs are stressful and work/life balance is not encouraged enough. Most employees are "too busy" to help with projects

Advice to Management

Care more about employees, Senior mgmt is more involved with their own promotions and perks than caring about the rest of the employees. Listen to your employee survey results and actually DO something about it.

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  1. Helpful (1)

    Hmmm, I should have interviewed at other companies.....

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA

    I have been working at Experian

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Flexible Family Oriented in understanding your needs Pay is not so bad Benefits are fair People are nice and friendly

    Cons

    Work work work work work VERY fast pace You kind of have to find your "way" on developing and your goals unless you have a GREAT manager to help lead you

    Advice to Management

    Ensure that everyone that is responsible for team members are setting goals and establishing a development plan for team member to grow. Give praise by doing the simple things...personal email, note, etc....


  2. Helpful (1)

    Used to be a good place to work - Incompetent Senior Management now.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Engineer in Allen, TX
    Former Employee - Systems Engineer in Allen, TX

    I worked at Experian

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Used to be a decent place to work but in the last several years they have been cutting costs by offshoring and such. Oddly enough, executive compensation continues to rise while all other areas of the business are cuttting costs.

    Cons

    Your job is never safe from being offshored (unless you are senior management). Competence is not recognized or rewarded. Management is completely clueless. Technology is outdated and poorly managed.

    Advice to Management

    Quit offshoring jobs. Most of the technical people I know that are still at Experian are looking to jump ship as soon as they can find a job elsewhere.


There are newer employer reviews for Experian
There are newer employer reviews for Experian

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