255 Employee Reviews (View Most Recent)

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Good place to work, nice campus

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Executive Assistant  in  Santa Ana, CA
Former Employee - Executive Assistant in Santa Ana, CA

I worked at Experian

Pros

Beautiful campus
Friendly people
Good benefits
family oriented
Experian is a good place to work if you are looking for something that is pleasant without very much challenge.

Cons

There was not much of a challenge in working there in my experience. There were not many projects given out and some departments were difficult to get information from.

Advice to ManagementAdvice

I would say they should utilize their staff more. Rely on them more and give them more opportunity to contribute.

No opinion of CEO

Other Reviews for Experian

  1. 4 people found this helpful  

    Its like being married to someone you dont really like anymore

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Director  in  Costa Mesa, CA
    Current Employee - Director in Costa Mesa, CA

    I have been working at Experian

    Pros

    - Decent OC location
    - Nice, clean campus
    - Pay is okay
    - Sr management doesnt have much of a clue about what anyone does, so they will generally leave you alone if your metrics look good
    - Co-workers are good people.
    - Stock doing well.
    - If you have no political game but you're smart and can do a good job, you can probably cruise here in a mid management role. Better yet - stay away from management altogether, build up some strong individual contributor skills, keep your head down and enjoy your life outside of work.

    Cons

    - You need a lot of political game to advance here. I suppose this is true of any big company and its particularly true here. If you can't connect yourself to the right people you pretty much have limited chances to advance. Worse, you can permanently end your chance at advancement by crossing the 'right' people and it's surprisingly easy to do.
    - Kick-ass and take names mentality. Up until 8 or so years ago the company was run by folks that knew the business really well but werent the greatest leaders. Experian turned that around by filling the upper ranks of management with 'kick-ass' clones that dont really know the business well at all and ,frankly, still arent good leaders but they do kick ass. This generated a completely numbers driven environment which is ultimately pressure filled and frustrating for many employees.
    - Lots of corner cutting. EBIT is king and if you cant make revenue then you have to cut costs: raises, promotions, 401ks, routine maintenance on production products...etc.
    - Lost customer focus. Enough said.
    - Really poor communication - upward. This is an enviroment where even the junior vp ranks can be afraid to speak up when things are off track.

    Advice to ManagementAdvice

    Focus on some of the non-monetary measures of your success as well. Care enough about others to be an inspiration.

    Doesn't Recommend
    No opinion of CEO
  2. 3 people found this helpful  

    Nice Employees, Poor Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Costa Mesa, CA
    Current Employee - Anonymous Employee in Costa Mesa, CA

    I have been working at Experian

    Pros

    - Smart, kind employees
    - Great benefits
    - Average market pay
    - Opportunities to apply for different jobs
    - Flexible with work at home options
    - Well known brand

    Cons

    - Struggling culture, most employees are unsatisfied with their jobs/managers, but they cruise under the radar to get by
    - Performance focused only - no people focus...daily grind.
    - Most people are scared about lay offs every 6 months - when mid-year and end of year results are reviewed
    - There are great managers and poor managers...no control over how well managers are managing employees
    - There are too many sales reps calling on one account. Its confusing to the customer and frustrating to the salesperson
    - Highly political work environment. VPs are scared to speak up to upper management
    - Most jobs are stressful and work/life balance is not encouraged enough. Most employees are "too busy" to help with projects

    Advice to ManagementAdvice

    Care more about employees, Senior mgmt is more involved with their own promotions and perks than caring about the rest of the employees. Listen to your employee survey results and actually DO something about it.

    No opinion of CEO
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