Experian

  www.experiangroup.com
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253 Employee Reviews (View Most Recent)

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1 person found this helpful  

Big company with big potential... but lacks focus and follow-through

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Systems Analyst  in  New York, NY
Current Employee - Systems Analyst in New York, NY

Pros

Lots of opportunities to move about and work within various business units. Diverse culture with many locations across the United States and a growing network of locations abroad.

Cons

Constant change and restructuring, especially for newly acquired businesses. Heavy focus on continuous acquisition of new businesses without making sure that those acquired have been effectively integrated.

Advice to ManagementAdvice

Improve communication through ranks and amongst business units. Be more receptive to internal issues. More focused on becoming a leading edge company.

No opinion of CEO

Other reviews for Experian

  1.  

    Good place to work and should get even better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Project Manager  in  Costa Mesa, CA
    Current Employee - Project Manager in Costa Mesa, CA

    Pros

    The company is large and becoming more global and I see more opportunities opening up in the next 5 years. There are some new leaders that have solid plans to grow the company and its people.

    Cons

    They tend to be bottom-line focused rather than employee focused but I think that balance is in the process of changing. There has not been enough effort made to differential the high performing employees from the average or below average performers and to compensate them accordingly.

    Advice to ManagementAdvice

    If you want to retain your best people, you need to help them and give them career support. You also need to have a policy of promoting from within. You need to train or get rid of the small but visible group of people who are underperformers and make work more difficult for the majority of hard-working people.

    Recommends
    Approves of CEO
  2. 3 people found this helpful  

    Experian - a company that can't get out of its own way.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Director  in  Cleveland, OH
    Former Employee - Director in Cleveland, OH

    Pros

    First, there isn't a company with more promise and potential to dominate its competition and the marketplace than Experian.

    Second, you won't find better co-workers on a day-in/day-out basis. It's people are what makes Experian a wonderful place to work. You'll find the vast majority of its people to be highly committed, dedicated, creative, hardworking and genuinely wonderful people to partner with. Most people develop deep friendships that last a lifetime.

    Finally, Experian's benefits, like most large companies, are generally pretty competitive.

    Cons

    Experian's biggest problem is its executive and senior management. It is very much of a "who do you know" that gets you ahead, not what you know, what you can do or what you accomplish. Experian is a lilly white, "good old boy" company with a massive glass ceiling. This obviously limits so much of a vast talent pool.

    For the most part, upper management is the classic scenario of B-level managers promoting C-level people. Senior management is often so insecure that they take credit for accomplishments of others rather than appreciating and promoting their best people.

    Great companies have leaders who inspire others in positive ways, empower and support their employees, communicate effectively and are ethical, sincere, and genuine. Great leaders appreciate and nurture their employees - especially the best and brightest - they don't manage by intimidation. Great executive and senior management lead in new product development, anticipate future trends, and manage for success - they don't follow the competition and remain competitive through acquisition or constant cutbacks. If you expect great leadership, you'll find it hard to find at Experian.

    Advice to ManagementAdvice

    Listen to what your employees have been telling you for years and finally address the issues in meaningful ways. In other words, stop talking about what you are going to do and DO it. Talk is cheap. Next, clean house and get ride of the dead weight in your executive, senior and middle management.

    Don Robert and Chris Callero should hold confidential skip-level-type interviews with high performing employees, or (better yet) with exceptional employees who choose to leave Experian. There is much that could be learned about the deficiencies in Experian's senior management teams and how ineffective so many of them are at running the businesses and managing people.

    Doesn't Recommend
    Disapproves of CEO
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