There are newer employer reviews for ExpertPlanet
There are newer employer reviews for ExpertPlanet

See Most Recent

Helpful (4)

The experience with Expert Planet is good

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Contractor - Expert in New York, NY
Current Contractor - Expert in New York, NY

I have been working at ExpertPlanet as a contractor (More than a year)

Recommends
Positive Outlook
Recommends
Positive Outlook

Pros

Work from home, therefore, no commute. Paid seat-bonus, (in case you do not receive a call) and commission of 2 percent of whatever is made on the call. There is a 24 hour schedule for most programs.

Cons

We lost the program that I made good money on, and now I am working programs that it seems all of the slow/broke inquisitive folk want to call on. Getting shifts can be hard, considering the needs of the client versus the how many people actually work there.

Advice to Management

Think about upping the commission.

reviews filtered by
  • Any Location
  • Any Job Title
  1. Helpful (2)

    Not a great call center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Agent in Phoenix, AZ
    Current Contractor - Agent in Phoenix, AZ

    I have been working at ExpertPlanet as a contractor (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    The base pay is great, no calls you still receive an hourly base rate plus commission from the sale

    Cons

    You can only work when scheduled. They have very few products. They have no clue on how to run a business their supervisors do not know any other product than the one they manage. They do not tell the truth to their Independent Contractors.

    Advice to Management

    Be honest with your agents. Develop a new metric system even your own IC or employees do not know how it works.

  2. Helpful (1)

    great work from home opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Expert
    Current Employee - Expert

    I have been working at ExpertPlanet part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    get to work from home
    get to choose my hours (from whatever is available)
    get paid every two weeks by direct deposit
    get bonuses and prizes for reaching certain goals
    friendly and helpful coaches and supervisors
    training at no cost, and at my own pace

    Cons

    not always enough hours available to choose from
    occasional glitch in systems resulting in loss of productivity / pay
    method of scoring seller effectiveness rating is a bit mysterious

    Advice to Management

    take care of the three cons above and move up from "great" to "stellar"!

There are newer employer reviews for ExpertPlanet
There are newer employer reviews for ExpertPlanet

See Most Recent

Work at ExpertPlanet? Share Your Experiences

ExpertPlanet

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.