ExpertPlanet

www.expertplanet.com
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There are newer employer reviews for ExpertPlanet

4 people found this helpful  

The experience with Expert Planet is good

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Contractor - Expert in New York, NY
Current Contractor - Expert in New York, NY

I have been working at ExpertPlanet as a contractor (more than a year)

Pros

Work from home, therefore, no commute. Paid seat-bonus, (in case you do not receive a call) and commission of 2 percent of whatever is made on the call. There is a 24 hour schedule for most programs.

Cons

We lost the program that I made good money on, and now I am working programs that it seems all of the slow/broke inquisitive folk want to call on. Getting shifts can be hard, considering the needs of the client versus the how many people actually work there.

Advice to ManagementAdvice

Think about upping the commission.

Recommends
Positive Outlook

8 Other Employee Reviews for ExpertPlanet (View Most Recent)

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  1. 2 people found this helpful  

    Not a great call center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Agent in Phoenix, AZ
    Current Contractor - Agent in Phoenix, AZ

    I have been working at ExpertPlanet as a contractor (more than a year)

    Pros

    The base pay is great, no calls you still receive an hourly base rate plus commission from the sale

    Cons

    You can only work when scheduled. They have very few products. They have no clue on how to run a business their supervisors do not know any other product than the one they manage. They do not tell the truth to their Independent Contractors.

    Advice to ManagementAdvice

    Be honest with your agents. Develop a new metric system even your own IC or employees do not know how it works.

    Doesn't Recommend
    Negative Outlook
  2. 1 person found this helpful  

    great work from home opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Expert
    Current Employee - Expert

    I have been working at ExpertPlanet part-time (less than a year)

    Pros

    get to work from home
    get to choose my hours (from whatever is available)
    get paid every two weeks by direct deposit
    get bonuses and prizes for reaching certain goals
    friendly and helpful coaches and supervisors
    training at no cost, and at my own pace

    Cons

    not always enough hours available to choose from
    occasional glitch in systems resulting in loss of productivity / pay
    method of scoring seller effectiveness rating is a bit mysterious

    Advice to ManagementAdvice

    take care of the three cons above and move up from "great" to "stellar"!

    Recommends
    Positive Outlook
There are newer employer reviews for ExpertPlanet

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