Express

  www.express.com
  www.express.com
There are newer employer reviews for Express

 

Pays for my gas sometimes

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Associate in Towson, MD
Current Employee - Sales Associate in Towson, MD

I have been working at Express part-time (more than 3 years)

Pros

-Friendly management and associates
-Extra 15% off employee discount is a pleasant surprise
-Flexibility of schedule is good for students

Cons

-Express LLC focuses on raising shareholder profits by "cutting operational expenses" aka store payroll
-Associates are expected to double as security

Advice to ManagementAdvice

-Policies and management of Express have changed significantly since going public. Too much focus on short term profits and not enough attention to long term sustainability.
-Corporate and Regional managers micromanage the store managers and sales leads. They visit the stores constantly, and when they're not at the store, they are on the phone keeping managers off the floor and unable to guide their team.
-Store managers micromanage their employees and put constant pressure on them to do a job that, when I started here, was covered by 3 or 4 associates
-No significant training is provided at any level (associates and managers)

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

723 Other Employee Reviews for Express (View Most Recent)

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  1. 1 person found this helpful  

    A good "for now" job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Las Vegas, NV
    Current Employee - Sales Associate in Las Vegas, NV

    I have been working at Express part-time (less than an year)

    Pros

    - Great associate discounts (30% off, new quarter weekends give us 45% off)
    - Good upbeat music
    - Friendly co-workers and generally friendly managers
    - Fashionable store, love the style
    - Love the creativity I can put into my work outfits
    - 5 hour shifts... better than other retail places with 3 or 4 hr shifts

    Cons

    - Pressure to meet goals to "go green" and extreme pressure for the Express Credit Card
    - No recognition for doing a good job, but a lot of criticism for things you do wrong
    - BAD HOURS. Despite the 5 hour shifts, you'll probably only work one or two days out of the week. Many associates have second jobs because of this.
    - Many on-call hours, which they don't even use 99% of the time.
    - Managers play favorites.
    - Bad pay and bad hours for such expensive clothes.
    - No discount on red tag items.

    Advice to ManagementAdvice

    rid the on-call hours and have better training for new associates. I didn't really know how to "sell" until a new quarter meeting where an old associate helped me with how to sell and add on

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Job quality truly depends on management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Troy, MI
    Current Employee - Sales Associate in Troy, MI

    I have been working at Express part-time (more than an year)

    Pros

    It is easy to get a job here. They hire lots of people during holiday times and summer. Good place to start in retail.

    Cons

    Despite the clothes being kinda pricey, many employees start at bare minimum wage. There is no commission. Associates will not be given many hours unless it is holiday season. If business is slow for an hour, management will cut shifts, which leads to understaffing later in the day or week. Unrealistic sales goals. No compensation for hard work other than a pat on the back if management likes you.

    Advice to ManagementAdvice

    Don't hire too many people.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Express

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