Express

  www.express.com
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612 Employee Reviews (View Most Recent)

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Started out well and went downhill from there

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales Associate  in  Edina, MN
Former Employee - Sales Associate in Edina, MN

Pros

You get a reasonable employee discount- 30% reguarly and 45% occasionally. They have a decent training program and you also learn how to do several different retail tasks. They also have occasional contests for additional discounts, free clothing, or other perks. I also had some good managers that were nice to work with.

Cons

By the end of the time there, I felt really underpaid and underappreciated. I was doing the job of three employees and getting nothing for it. The closings are also poorly staffed, so you can end up at the store past midnight on a weekend, even though you were only scheduled until ten. There was also really high turnover rates, so there was a lack of seasoned employees with a good knowledge of the company. Employees are not allowed to use the coupons with their discount, which is understandable, but they can't even opt to use the coupons instead when the coupons are a better deal than their discount, which i found annoying and inconvenient. And finally, the on-call shifts and getting sent home only stink. You can be scheduled for an on-call shift which means that you can't plan on doing anything that day because you have to call the store an hour before your shift to find out if you actually work. Then on top of that, many times when you get called in, you get sent home as soon as the rush dies down. At times, I barely covered my gas.

Advice to ManagementAdvice

The high turnover rates should be a sign that you aren't treating your employess well. Also, the average level pay and so-so other perks are not drawing the kind of employees you need to run the stores the way you seem to want to.

Doesn't Recommend
Negative Outlook
Approves of CEO

Other reviews for Express

  1.  

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Schaumburg, IL
    Current Employee - Sales Associate in Schaumburg, IL

    Pros

    Fun atmosphere to work in. Co workers are all fun people as well as the managers

    Cons

    Long hours when closing the store after the mall closes. Tedious about folding clothes

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Love the clothes, but didn't like being employed by the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Sales Lead  in  Tulsa, OK
    Former Employee - Customer Sales Lead in Tulsa, OK

    Pros

    Great fashion alternatives to the High End designer fashions. Great Music to listen to, while you are working on task or helping customers. Its a good second job, only if you stay an associate.

    Cons

    Pays only Minimum wage to associates and management wages are not competitive to the retail market. The District Manager expected hourly managers to work off the clock (to stay with-in hour budget) to complete tasks such as: floor sets, processing shipment and prepping the store before opening. Not sure if all districts in the company operate this way; however this is how are DM had us doing things. There is no "Work, Life, Balance" and this company doesn't live up to the Values and Integrity it sets.

    Advice to ManagementAdvice

    Pay your internal people better and give them a better clothing discount than what you offer your customers! Plus don't make them work off the clock! Also, make sure the clothes have better quality, if you are going to charge the prices you do.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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