Express

  www.express.com
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612 Employee Reviews (View Most Recent)

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Very fun, energetic place to work!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

Pros

Lots of recognition from supervisors for hard work, able to move up quickly! Always learning! Product that is fun and always fashion forward. Leader in the industry!

Cons

No work/life balance bc of the nature of retail (especially around the holidays), lots of hard work and long hours required. Customer service center always took customers' side. Quick turn-over with staff, bc they are so young.

Advice to ManagementAdvice

RECOGNIZE the effort of your staff!

Recommends
Positive Outlook
Approves of CEO

Other reviews for Express

  1.  

    Great people and energy.. but high sales goals, pushing credit, all for the same low pay as any retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    Pros

    The managers are great people
    Most other associates are easy to get along with as well
    Customers are nice and friendly for the most part
    30% discount with occasional extra 15% off days
    Flexible scheduling, great for students
    Upbeat music to listen to all day
    Generally a fun environment

    Cons

    High sales goals every day, constantly trying to beat last year's sales
    Must push credit and loyalty cards that most customers decline
    Must push sales somewhat aggressively, with finding out what people are shopping for, "adding on" to fitting rooms, etc
    As an associate you cannot be full-time and the little hours you have are unreliable and change weekly.
    A big con is not enough training! Especially register training. It took me the longest time to get comfortable on the register, simply because the customer is always the priority and they are not willing to wait for you to fumble around until you actually learn, they would rather just have a more experienced cashier take over. What finally did the trick for me is I covered the shift of an experienced cashier and was finally forced to practice for a few hours straight. It's really not that hard if they just had more patience to train.
    Another con to me is that with every new season, you feel pressured to buy new clothes to reflect the "projection, basically forcing you to spend the money you make on their own or similar-looking clothing just to keep up with the trends.

    Advice to ManagementAdvice

    Be more patient with training associates how to use the register. Yes, the customers need an "efficient cash wrap experience," but wouldn't it be worth it in the long run to have one more reliable ringer?

    Recommends
    No opinion of CEO
  2.  

    it was a great experience with great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Tallahassee, FL
    Former Employee - Sales Associate in Tallahassee, FL

    Pros

    great people and a wonderful work environment in which everything ran smoothly. The store was wonderful and they had a great music sense. I would recommend them highly

    Cons

    they employed to many people

    Advice to ManagementAdvice

    keep up the good work.

    Recommends
    Neutral Outlook
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