There are newer employer reviews for Express

The Fashion Authority

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Lead in Columbus, OH
Current Employee - Sales Lead in Columbus, OH

I have been working at Express full-time (more than 3 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

I really do make a difference in people's lives. I work in a fast-paced enviroment, so there is never a dull moment. The associates are amazing. The previous SM was not good. The current SM is a world of a difference and when the right people are working, it makes everything smooth.

Cons

Little incentives. Pay is not close to what it should be for all the work that keeps the store going. Lack of pay for basic associates means a high turnover rate, but we do recruit the best. It is rare to leave when you're scheduled to leave.

Advice to Management

Pay the associates more than the minimum.

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  1. Great job, horrible pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Omaha, NE
    Former Employee - Sales Associate in Omaha, NE

    I worked at Express part-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    --Amazing team!
    --best managers I have EVER had
    --fun, cool atmosphere

    Cons

    --minimum wage, even if you are promoted to sales lead, you do not make enough to survive---only $9/hr

    Advice to Management

    PAY YOUR ASSOCIATES AND SALES LEADS MORE! If you want to retain talent, pay people enough to survive so they will stay with the company

  2. Great to build Customer Service Skills, not for career advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Edison, NJ
    Former Employee - Sales Associate in Edison, NJ

    I worked at Express part-time (more than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    - Great for Type-A personalities in retail
    - Staff becomes family
    - decent employees discount with extra off at the start of quarters

    Cons

    - environment can be stressful and demanding
    - unrealistic standards
    - long closes
    - Work/Life balance decreases heavily with promotion

    Advice to Management

    Competitors pay associates more or the same for less work. Give more hours to small stores with high traffic and volume to retain staff's top talent. Also, give yearly raises when the associate reaches that milestone, and NOT once in every may. The pay and work is not worth it.

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