There are newer employer reviews for Express Scripts

Not bad

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Patient Care Advocate in Tempe, AZ
Former Employee - Patient Care Advocate in Tempe, AZ

I worked at Express Scripts full-time (less than a year)

Pros

Benefits start almost immediately. You get sick and vacation time right off the bat. Good company. Cafeteria in workplace. Decent schedules and pay.

Cons

Training was difficult and long.

Advice to ManagementAdvice

I barely knew my supervisor. I kind of felt lost in the crowd most times.

Recommends
Neutral Outlook
Approves of CEO
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  1. Call Centers need serious reconfiguration

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Services in Tempe, AZ
    Current Employee - Client Services in Tempe, AZ

    I have been working at Express Scripts full-time (more than 3 years)

    Pros

    The company is great to work for. The call centers, granted attendance is vital for call centers, are so poorly managed its ridiculous. You can't ask your manager for a day off because he/she will have to ask ALL the other managers ENTERPRISE WIDE, if you can have that day off. If you have a family, definitely stay away from the call centers. They pay well, but the restrictions and policies are so stringent, its almost impossible to get time off.

    Pay
    Cafeteria is pretty good

    Cons

    Flexibility
    Management of individual departments
    Attendance policy seriously needs to be based off of reality, and not what 2 people in a department of 60, think is "good."

    Advice to ManagementAdvice

    See Con about Attendance.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 4 people found this helpful

    Absolutely no regard for employees' or contractors' needs...tons of work, little or no approval.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Senior Project Manager in Saint Louis, MO
    Current Contractor - Senior Project Manager in Saint Louis, MO

    I have been working at Express Scripts as a contractor (less than a year)

    Pros

    The money is good for the positions.

    Cons

    Constantly moving people around from role to role and laying off both employees and contractors on a whim. Recently even laid off a number of full-time employees, while vigorously hiring numerous contractors.

    Advice to ManagementAdvice

    Consider your workers' needs and you'll have much more loyalty and job satisfaction.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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