Express Scripts
2.2 of 5 674 reviews
www.express-scripts.com Saint Louis, MO 5000+ Employees

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Call Centers need serious reconfiguration

Client Services (Current Employee)
Tempe, AZ

ProsThe company is great to work for. The call centers, granted attendance is vital for call centers, are so poorly managed its ridiculous. You can't ask your manager for a day off because he/she will have to ask ALL the other managers ENTERPRISE WIDE, if you can have that day off. If you have a family, definitely stay away from the call centers. They pay well, but the restrictions and policies are so stringent, its almost impossible to get time off.

Pay
Cafeteria is pretty good

ConsFlexibility
Management of individual departments
Attendance policy seriously needs to be based off of reality, and not what 2 people in a department of 60, think is "good."

Advice to Senior ManagementSee Con about Attendance.

Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    4 people found this helpful  

    Absolutely no regard for employees' or contractors' needs...tons of work, little or no approval.

    Senior Project Manager (Current Employee)
    Saint Louis, MO

    I have been working at Express Scripts as a contractor for less than a year


    Pros: The money is good for the positions. Cons: Constantly moving people around from role to role and laying off both employees and contractors on… Advice to Senior Management: Consider your workers' needs and you'll have much more loyalty… No, I would not recommend this company to a friend More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    growing and changing the PBM industry

    Supervisor (Current Employee)
    Saint Marys, GA

    I have been working at Express Scripts full-time for more than 5 years


    Pros: ever changing reality with the Medco merger going forward.. fast paced work environment.. great opportunities to… Cons: huge demands on management and little recognition because everyone is looking at what the next hot topic may be.. account management … Advice to Senior Management: be more open honest and transparent and… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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