Express Scripts – “Express Scripts--Cut the Management Fat”

Pros

Good Benefits in relations to other organizations
Location next to University of Missouri campus
Pay rate above average

Cons

Territorial management--very silo based
Unscrupulous business practices in some areas of the organization
Employee recognition is non-existent below the Director level
Downward communication slow or missing altogether; some managers are much better than others in this respect

Advice to Senior Management

Lay off 30-50% of middle management. Most of these people are useless weight. This will slim down the workforce, reducing expenses. IT systems are adequate to very good. Express Scripts is foremost and IT-centric organization. Business managers however hinder the organization. There are simply too many managers and not enough people managing the day-to-day business of the organization.