There are newer employer reviews for Express Scripts

Very client-focused and high emphasis on integrity of the individuals and organization

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - IT Program Director in Saint Louis, MO
Current Employee - IT Program Director in Saint Louis, MO

I have been working at Express Scripts full-time (more than 5 years)

Pros

The company has a performance-oriented culture. So the performance of employees is rewarded adequately. The organization is financially conservative, so long-term growth opportunities aren't worrisome. The company has had some phenomenal growth in the past several years.

Cons

The Org structure of the different department keeps fluctuating and hence becomes very competitive among the employees. While this is good to some extent, it also takes out the personal touch between the employees. Recent merger and expansion puts a lot of pressure among the employees to compete retain their status quo.

Recommends
Neutral Outlook
Approves of CEO
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  1. 1 person found this helpful

    Wait and See

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management in Columbus, OH
    Current Employee - Management in Columbus, OH

    I have been working at Express Scripts full-time (more than 10 years)

    Pros

    Medco was a great company to work for. They showed their appreciation for their employees through both pay and the WOW program.
    We will see if Express Scripts can continue that

    Cons

    Leadership does not communicate with management in the sites let alone employees, the plan that they are working on to merge the 2 companies. We are now seeing employees being laid off and have no idea who is next or what the overall goal is. This is highly demporalizing to the employees and the atmosphere at work has plummeted as a result. Management is in no position to help the employees through this because they have not been informed either.

    Advice to ManagementAdvice

    COMMUNICATE!!!
    Let management in on the steps and goals. The empoyees dont need to know everything but they need to know that an end is in sight and that the goal we are working for is worth the pain we endure now.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 3 people found this helpful

    Medco Had A Good Thing Going

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Fairfield, OH
    Current Employee - Anonymous Employee in Fairfield, OH

    I have been working at Express Scripts full-time (more than 5 years)

    Pros

    The pay, benefits, and location is good for the time being. That may change, no one seems to know.

    Cons

    An atmosphere of secrecy looms over the day to day operation. There is no room to grow as an individual and management does not care about you contributions. Submit a simple solution to a productivity problem? You'll be told it's a great idea before you are told to cease development. Even if there was no cost to the company.

    Poorly managed doesn't say enough. They announced that we would be starting to use a new software platform which we were told was not finished, had several bugs, and required dozens of work-arounds they already knew about before we even started using it. But here they were all ready to put efficiency, productivity, and customer data on the line with unfinished (and already out-dated) software. Then the day it was supposed to launch we are told there was a problem deploying it and it would be another week. A week goes by and another hiccup stalls their brilliant scheme. Two weeks later we are told it is suspended indefinitely due to major problems. They were willing to knowingly use broken software to run critical portions of the operation involving clinical drug checks, protected patient information, and patient safety. And those of us that would have had to use this to perform our jobs would have been scrutinized and micro-managed for not being able to overcome the glaring problems they gave us. Unacceptable.

    Advice to ManagementAdvice

    Get it together. You claim to want to make an organization built from the best and brightest but so far you have demonstrated you are unfamiliar with recognizing either when they are right in front of you. You shouldn't allow your supervisors to purposefully disseminate false information regarding policies and practices in blatant attempts at getting someone to violate said policies thereby terminating their positions. This happens all the time and I've seen several go because of stunts like this. This company has the resources and ability to do something incredible for it's workers, it's clients, and above all; the patients we serve. But the boat is being steered by too many hands and not enough people are really looking out for the best interests of everyone involved.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Express Scripts

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