There are newer employer reviews for Express Scripts
There are newer employer reviews for Express Scripts

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Helpful (1)

Wait and See

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Management in Columbus, OH
Current Employee - Management in Columbus, OH

I have been working at Express Scripts full-time (More than 10 years)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

Medco was a great company to work for. They showed their appreciation for their employees through both pay and the WOW program.
We will see if Express Scripts can continue that

Cons

Leadership does not communicate with management in the sites let alone employees, the plan that they are working on to merge the 2 companies. We are now seeing employees being laid off and have no idea who is next or what the overall goal is. This is highly demporalizing to the employees and the atmosphere at work has plummeted as a result. Management is in no position to help the employees through this because they have not been informed either.

Advice to Management

COMMUNICATE!!!
Let management in on the steps and goals. The empoyees dont need to know everything but they need to know that an end is in sight and that the goal we are working for is worth the pain we endure now.

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  1. Helpful (1)

    Was a great opportunity before the acquisition. Not enough experience to determine the future.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fairfield, OH
    Current Employee - Anonymous Employee in Fairfield, OH

    I have been working at Express Scripts full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good benefits, casual work environment. Excellent team based atmosphere. Great coworkers and was an overall pleasant atmosphere. Now there is a sense of impending doom, and everything is a secret. The employees are being told nothing about the future plans Express Scripts has for the Fairfield work force.

    Cons

    Very strict conditions. High and overall unrealistic performance expectations, leaving an employee to feel they are not and cannot make the grade.

    Advice to Management

    Be more open with your plans and either let the employees prepare for unemployment, or put their fears to rest. As it stands we feel like bugs in a jar.


  2. Call Centers need serious reconfiguration

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Services in Tempe, AZ
    Current Employee - Client Services in Tempe, AZ

    I have been working at Express Scripts full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The company is great to work for. The call centers, granted attendance is vital for call centers, are so poorly managed its ridiculous. You can't ask your manager for a day off because he/she will have to ask ALL the other managers ENTERPRISE WIDE, if you can have that day off. If you have a family, definitely stay away from the call centers. They pay well, but the restrictions and policies are so stringent, its almost impossible to get time off.

    Pay
    Cafeteria is pretty good

    Cons

    Flexibility
    Management of individual departments
    Attendance policy seriously needs to be based off of reality, and not what 2 people in a department of 60, think is "good."

    Advice to Management

    See Con about Attendance.


There are newer employer reviews for Express Scripts
There are newer employer reviews for Express Scripts

See Most Recent

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