There are newer employer reviews for Express Scripts
There are newer employer reviews for Express Scripts

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Supervisor

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Call Center Supervisor in Bloomington, MN
Current Employee - Call Center Supervisor in Bloomington, MN
Recommends
Positive Outlook
Approves of CEO

I have been working at Express Scripts full-time (More than 3 years)

Pros

Great place for those that want to grow their career as long as you work hard. Emerging Leader program, Management development program, is great!

Cons

difficult to terminate an employee. Must go through hoops.

Other Employee Reviews for Express Scripts

  1. Helpful (2)

    The merger of ESI and MHS has been terrible.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Tampa, FL
    Current Employee - Customer Service Representative in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Express Scripts full-time (More than 3 years)

    Pros

    The merger has been seamless.

    Cons

    Long term employees of MHS had all of their hard earned personal and vacation time yanked from under them. ESI does not present any more opportunities for career growth than MHS.

    Advice to Management

    Restore the company friendliness that existed before the ESI takeover.


  2. Helpful (3)

    I was soo miserable

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Care Advocate in Saint Marys, GA
    Former Employee - Patient Care Advocate in Saint Marys, GA

    I worked at Express Scripts full-time (More than a year)

    Pros

    Had income coming in, had opportunity to earn more income.

    Cons

    They make most other call centers seem like a piece of cake. Back to back to back to back calls, especially during day shift and peek times. Strict scripts to go by. Almost every call is a bad call and most times you could tell it was Express Scripts fault. The company continued to raise standards that seemed almost unreachable. Not the job for parents who don't have a very good family plan in case your child gets sick. They can care less. I hear it has gotten better, but it is only from people within management. I would need to get on Valium to go back to that job again.


There are newer employer reviews for Express Scripts
There are newer employer reviews for Express Scripts

See Most Recent

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