Express Scripts

www.express-scripts.com
There are newer employer reviews for Express Scripts

1 person found this helpful  

Jury still out

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Verification Pharmacist in Indianapolis, IN
Current Employee - Verification Pharmacist in Indianapolis, IN

I have been working at Express Scripts full-time (more than 3 years)

Pros

stronger focus on problem solving and improving efficiency

Cons

Lots of new management and issues with communication

Advice to ManagementAdvice

Use your email rather than word of mouth to communicate

Recommends
Positive Outlook
No opinion of CEO

931 Other Employee Reviews for Express Scripts (View Most Recent)

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  1. 6 people found this helpful  

    Arguably the Worst Company I've Ever Worked For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Phoenix, AZ
    Current Employee - Supervisor in Phoenix, AZ

    I have been working at Express Scripts full-time

    Pros

    Good tuition reimbursement; Good and comparable 401k matching; It's a paycheck in a still weakened economy; Decent paid time off allowance.

    Cons

    The company only cares about the bottom dollar...........period. It places absolutely no value on its employees. Everyone is disposable, at all levels. The merger will only make that even more apparent. Integrity is nonexistent which is unfortunate because some really good people work for this company.
    Raises are a joke, at best. The only ones who get really decent raises are the ones who are very well liked by managers or higher or who know how to suck up really well. And bonuses are nonexistent. I've never heard of or seen a company that goes so far out of its way to find ways not pay bonuses and all while making record profits. On the rare occasion they do, it's negligible. And there is ZERO recognition at the site level. If you value recognition for a job well done, this is not the place for you.
    It's the most back stabbing environment I've ever encountered and toxic at best. If you don't know how to pay office politics and also plan on being anywhere above the bottom rungs of the ladder, you will not last.
    Leadership is non-existent. I've had 8 managers in less than 8 years and only a couple displayed any sort of leadership mentality. The fundamental leadership model is "do as i say, not as i do".
    There is no professional development of any kind. If you want to work for a company that believes in developing its employees and pushing them to be better, this is not the place to be.
    The company is 100% reactive to everything. They are proactive about nothing. At any level, you will spend most of your day putting out fires that could have been prevented because everything they implement and put in to place is haphazardly thought out.
    By far, I've never seen a company so adamant in not upgrading and investing in new technology. Which is ironic considering it's supposed to be a company value.
    Lastly, there is no work/life balance. Regardless of your personal life or personal issues, the company expects you to give 110% of your life to it no matter what. And if your personal life does get in the way, there is the looming threat of being let go.

    Advice to ManagementAdvice

    Invest some time and money into your employees instead of Wall Street and stock shares.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 5 people found this helpful  

    Express Scripts is a fraud

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Patient Care Advocate in Saint Marys, GA
    Former Employee - Patient Care Advocate in Saint Marys, GA

    I worked at Express Scripts full-time (less than a year)

    Pros

    You get to work indoors.

    Cons

    PCAs are treated like cattle. The mindless few who put up with the crap (they consider it better than flipping burgers) get promoted to team leaders having never been in a supervisory position before. They constantly change the pay structure when it starts costing them too much money. As far as customer service, there is none. PCA's are encouraged to all but lie to people expecting their medications in the mail. And Express Scripts sends medications even when customers tell them to stop or to send no more. You have to be brain dead to use their mail order service. The reason it's cheaper is because they don't use brand medications even when customers say they don't want generics, whoops I forgot PCAs are not allowed to call them that..they must refer to them as "alternative" medications. At the first of the year (2013) they screwed up thousands of customers benefits so people would go to the drug store to pick up their medication only to be told they had no coverage. Everything they do is to attempt to show big insurance companies they are responsible.
    Blue Cross should plant some moles so they could see exactly what REALLY goes on.

    Advice to ManagementAdvice

    Hire professional management, not former fast food managers. Quit lying to your clients and customers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Express Scripts

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