There are newer employer reviews for Express Scripts

12 people found this helpful  

Not for everyone

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Senior Manager  in  Saint Louis, MO
Former Employee - Senior Manager in Saint Louis, MO

I worked at Express Scripts full-time for more than 3 years

Pros

Good bonus potential
Generous Personal Time off
Lots of internal opportunities
Aggressive performance review/calibration to weed out non-performers
Diversity - mainly women >50%, but no international diversity
Work from home option
Top management is very down to earth and accessible
Many employee discounts
Don't believe all the sour reviews by former Medco people

Cons

If you are below manager level - it is a sweat shop. Limited training opportunities for professional advancement. Company is cheap when it comes to investing for the long term especially IT reources. IT solutions are half baked and always need a bandaid. Most operations departments run a shadow IT organization by hiring their own IT people to make ends meet as IT department is very difficult to work with.

 No long term thinking/goals by upper management, after August everyone is only concerned about 1/1. Forced ranking (GE style) of bottom 10% eats away any team work or morale - no reason to cooperate or not play politics with co workers. Only way to get Stretch performance ranking is if you do not have family and willing to put in 80 hours a week all year, not uncommon to see divorce rates peaking after major integrations. It gets crazy during holidays before 1/1.

ESI was the only game in town during recession, so it could afford to pay only 70-80% market rate of base salary. But with no bonus in 2012 and employment picture better in St. Louis, attrition will eat away the talent.
Expect to see mass layoffs at all levels after the Medco integration is completed in early 2014 to compensate for loss of UHC account and to achieve promised synergy savings to Wall Street. Also the end of patent cliff savings does not bode well for 2014. Health Care Reform might save the day.

ESI will dominate the PBM industry in the future like Walmart, but like Walmart it may not be the best place for everyone. The dependence on government programs will increase - DOD, Medicare and Health Care Reform. Company management will complain about Obama and government but without the government programs, ESI will be less than half its current size.

Advice to ManagementAdvice

Stop recognizing only people who work crazy hours to put out emergency fires. Stop and ask why it was not prevented in the first place , especially upper management. This gives no incentive to improve processes as everyone likes to keep a weak process handy to prove their worth before review time (1/1). I have not seen any VPs removed due to forced ranking, have seen some who should be held accountable for no strategic thinking.

Recommends
Positive Outlook
Approves of CEO

759 Other Employee Reviews for Express Scripts (View Most Recent)

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  1.  

    I heard it could be better in headquarters...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pharmacy Technician  in  Berkeley, MO
    Former Employee - Pharmacy Technician in Berkeley, MO

    I worked at Express Scripts full-time for more than a year

    Pros

    Great benefits! You usually have a set schedule and they have employee appreciation days.

    Cons

    There is a lot of favoritism and they control who performs "stretch." Turnover is a must because of all the politics here. People get fired and do not know the full reason why. When I quit people joked about how I lasted the 2 weeks and they did not fire me before it was up.

    Advice to ManagementAdvice

    Quit worrying about numbers so much and treat your employees like humans and not the robots you want them to be.

    Doesn't Recommend
    Disapproves of CEO
  2. 3 people found this helpful  

    Only Certainty is Constant Change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO

    I have been working at Express Scripts full-time for more than 3 years

    Pros

    Great Benefits, Health Insurance, Tuition Reimbursement, 401K with Employer Matching Contributions, Employee Stock Purchase Plan. Wonderful people to work with. Strong company to work for. Pay could be worse.

    Cons

    Large number of lay offs due to merger. Pay could be better. Lack of communication between departments. Uncertain of future business plans. Value of employees takes a back seat to making the numbers. Limited opportunities to advance. Company more likely to hire from outside than to promote from within.

    Advice to ManagementAdvice

    Make the most of employee talent, skill, and education to offer more career advancement opportunities within the organization.

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