There are newer employer reviews for Express Scripts
There are newer employer reviews for Express Scripts

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Helpful (3)

Only Certainty is Constant Change

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Saint Louis, MO
Current Employee - Anonymous Employee in Saint Louis, MO

I have been working at Express Scripts full-time (More than 3 years)

Pros

Great Benefits, Health Insurance, Tuition Reimbursement, 401K with Employer Matching Contributions, Employee Stock Purchase Plan. Wonderful people to work with. Strong company to work for. Pay could be worse.

Cons

Large number of lay offs due to merger. Pay could be better. Lack of communication between departments. Uncertain of future business plans. Value of employees takes a back seat to making the numbers. Limited opportunities to advance. Company more likely to hire from outside than to promote from within.

Advice to Management

Make the most of employee talent, skill, and education to offer more career advancement opportunities within the organization.

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  1. Helpful (12)

    Not for everyone

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Saint Louis, MO
    Former Employee - Senior Manager in Saint Louis, MO

    I worked at Express Scripts full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good bonus potential Generous Personal Time off Lots of internal opportunities Aggressive performance review/calibration to weed out non-performers Diversity - mainly women >50%, but no international diversity Work from home option Top management is very down to earth and accessible Many employee discounts Don't believe all the sour reviews by former Medco people

    Cons

    If you are below manager level - it is a sweat shop. Limited training opportunities for professional advancement. Company is cheap when it comes to investing for the long term especially IT reources. IT solutions are half baked and always need a bandaid. Most operations departments run a shadow IT organization by hiring their own IT people to make ends meet as IT department is very difficult to work with. No long term thinking/goals by upper management, after August everyone is only concerned about 1/1. Forced ranking (GE style) of bottom 10% eats away any team work or morale - no reason to cooperate or not play politics with co workers. Only way to get Stretch performance ranking is if you do not have family and willing to put in 80 hours a week all year, not uncommon to see divorce rates peaking after major integrations. It gets crazy during holidays before 1/1. ESI was the only game in town during recession, so it could afford to pay only 70-80% market rate of base salary. But with no bonus in 2012 and employment picture better in St. Louis, attrition will eat away the talent. Expect to see mass layoffs at all levels after the Medco integration is completed in early 2014 to compensate for loss of UHC account and to achieve promised synergy savings to Wall Street. Also the end of patent cliff savings does not bode well for 2014. Health Care Reform might save the day. ESI will dominate the PBM industry in the future like Walmart, but like Walmart it may not be the best place for everyone. The dependence on government programs will increase - DOD, Medicare and Health Care Reform. Company management will complain about Obama and government but without the government programs, ESI will be less than half its current size.

    Advice to Management

    Stop recognizing only people who work crazy hours to put out emergency fires. Stop and ask why it was not prevented in the first place , especially upper management. This gives no incentive to improve processes as everyone likes to keep a weak process handy to prove their worth before review time (1/1). I have not seen any VPs removed due to forced ranking, have seen some who should be held accountable for no strategic thinking.


  2. Helpful (1)

    Pay is decent; benefits are good; multiple corporate cultures--some good, some not; hard to advance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO

    I have been working at Express Scripts full-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    If you like project management and lots of overtime. Good benefits; some work-from-home opportunities.

    Cons

    You have to change jobs within the company to make more money. It takes a year or more to remove bad managers.

    Advice to Management

    Recognize the full skill-set of your people...avoid pigeon-holeing.


There are newer employer reviews for Express Scripts
There are newer employer reviews for Express Scripts

See Most Recent

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