Express Scripts

  www.express-scripts.com
  www.express-scripts.com
There are newer employer reviews for Express Scripts

 

CSR

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative
Current Employee - Customer Service Representative

I have been working at Express Scripts as a contractor (less than an year)

Pros

Schedules beginning after noon have both Fridays and Saturdays off. Later schedules have less call volume. Can flex in/out if need be. Job entitles helping people.

Cons

Schedule bidding, too many emails w various updates (not enough time to go through btwn calls), strick 15 min breaks (2), and 30 min lunch. Depending on schedule, days off not consecutive. 1st 2 weeks on floor you will feel very overwhelmed even after 7 weeks training, training environment gives you the knowledge but still does not prepare you.

Recommends
Neutral Outlook
Approves of CEO

823 Other Employee Reviews for Express Scripts (View Most Recent)

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  1.  

    Project Coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Express Scripts as a contractor

    Pros

    Good Company to work for.

    Cons

    No Cons that I have ran into.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Not a good place to work if you want to care

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Las Vegas, NV
    Current Employee - Manager in Las Vegas, NV

    I have been working at Express Scripts full-time (more than 8 years)

    Pros

    Everything is very compartmentalized; you know your role

    Cons

    I work for a company ESI acquired for almost a decade and yet I have 50 hours a year for vacation AND sicks days. There is no leadership from management, and it often feels the leadership is a completely separate entity from middle management and below; there is a duplication of effort and no communication. Their "pay for performance" model definitely does not go both ways, and they do not trust their management; we are treated as though we are going to cheat the system at any moment.

    Advice to ManagementAdvice

    Talk to your employees, provide a vision and direction. Trust your employees and empower them accordingly.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Express Scripts

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