Express Scripts

www.express-scripts.com
There are newer employer reviews for Express Scripts

1 person found this helpful  

Small company learning to be big

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Express Scripts (more than an year)

Pros

I'm new to Express Scripts, having been part of Medco Health when they were purchased in 4/2012. There does appear to be a good amount of due diligence as resources are being integrated. The staff is all quite nice, and their new-ish digs in St. Louis are bright and shiny.

Cons

Disclaimer - see opening sentence of my pros... Communication up and down the silos is poor - there is plenty of happy, glossy info distributed, but it's not relevant to what's happening on the ground. The management team seems to be happy that they've purchased market share, but they don't seem to know what to do with it. And paranoid? If they can't see exactly what you're doing all the time, they seem to assume that you're not working.

Advice to ManagementAdvice

Sometimes you have to spend a ittle to make a lot.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

890 Other Employee Reviews for Express Scripts (View Most Recent)

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  1. 4 people found this helpful  

    Stress Level - OFF THE CHARTS!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Express Scripts full-time (more than 10 years)

    Pros

    Benefits are so-so. Pay is so-so.

    Cons

    The lack of communication as well as increased work load has left the remaining employees incredibly stressed and in constant fear of losing their jobs.

    Advice to ManagementAdvice

    Until the tremendous gaps between management and front line employees are repaired, ESI will continue to lose the hard-working, dedicated tenured staff.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    CSR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Express Scripts as a contractor (less than an year)

    Pros

    Schedules beginning after noon have both Fridays and Saturdays off. Later schedules have less call volume. Can flex in/out if need be. Job entitles helping people.

    Cons

    Schedule bidding, too many emails w various updates (not enough time to go through btwn calls), strick 15 min breaks (2), and 30 min lunch. Depending on schedule, days off not consecutive. 1st 2 weeks on floor you will feel very overwhelmed even after 7 weeks training, training environment gives you the knowledge but still does not prepare you.

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Express Scripts

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